Printer not responding
Posted on 2005-05-16
I have an HP Color Laser Jet 4650DN PCL 6 installed on my computer. This is shared printer with the people at our office here. We connect through a local port. Two days ago, my printer was working fine. Now I try to print any document from any program and I get the error message :
"there was an error found when printing the document on <printer name>. Do you want to retry?"
What happens is, in the print queue, the file sends only 72 bytes out of the total file size. It stops responding. It seems like the port is blocked. Please help me out.