My mother's Mac OSX built-in mail program does not seem to send html-type emails correctly. If she receives an HTML email with pictures/text embedded in the body of the email, and forwards it to me, I receive a (blank) email with numerous attachments. Each picture and each section of text comes as a separate attachment. I have checked her mail program settings and her only format choices are "Plain Text" and "Rich Text". "Rich Text" does not solve the problem. I've looked at every other setting I can find in her Mail Preferences, and regardless of what we try, all HTML emails come through with attachment(s), rather than embedded pictures.
Does anyone have any ideas on how to solve this issue (if there is a solution)?
Thanks very much in advance,