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Outlook cannot start Word as email editor.

When I attempt to start Word as my default email editor, I get this message: "Microsoft Word is set to be your e-mail editor. However, Word is unavailable, not installed, or is not the same version as Outlook. The Outlook e-mail editor will be used instead."  How do I resolve this?
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seymourrobinson
Asked:
seymourrobinson
1 Solution
 
meintsiCommented:
What version of Outlook?
Was the entire Office suite installed at the same time?
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sunray_2003Commented:
if word is working individually when opening it and outlook also , try to close outlook and kill all winword.exe processes and start outlook again to see if that would help
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Dufo G. BelskiRetired bureaucrat/desktop supportCommented:
As meintsi said, if you have an older version of Word than your version of Outlook, you can't use Word as your editor.
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seymourrobinsonAuthor Commented:
The versions of all Office apps are the same, 11/2003.  I have repaired, reinstalled, uninstalled and reinstalled again.  All apps were installed at the same time.  I'm working on sunray's comment.
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seymourrobinsonAuthor Commented:
Closed Outlook, then stopped WINWORD.exe.  Could start Word as email editor one time, then had same result as in the question.  Tried several more time with no success.
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kind4meCommented:
I am experiancing the same issue as well.  Did you stop any services or install any anti - virus software recently?
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kind4meCommented:
try enabling the dcom server service and then see if the issue still exisits.
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DreamboatCommented:
If you launch Word individually, and then shut it down, does it stay running in the background?
If so, you need to troubleshoot Word: http://www.theofficeexperts.com/word.htm

As described in Troubleshooting Word, you can reset the Outlook registry the same way by naming it OldOutlook.

Either could be causing the problem.

Have you run Detect and Repair from either of these applications' Help menus?
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seymourrobinsonAuthor Commented:
1.  Enabling dcom server makes no difference.
2.  I have gone through Troubleshooting Word and have reset the registry with no luck.
3.  Running Detect and Repair in both Word and Outlook makes no difference.
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sweatbeastCommented:
Is this Win2k/XP? If so then retest logged in with a fresh user account/profile- this will tell us if this is a machine or user issues (suspect the later).
Also a quick fix may be to rename HKCU\Software\Microsoft\Office\(version)
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