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Network Connections Service hung at startup

Posted on 2005-05-16
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Last Modified: 2008-01-09
My problem has been mentioned on here and as far as I see is unresolved.

We have XP SP2 machines whos Network Connections service hangs during startup. You can browse the network just fine, but others can not see me or even ping me even though I have an IP address assigned. We as a result also can't remote into these machines but they can remote out to others (RD is enabled and permissions set correctly). I would really like to continue using SP2. When I look at the service it says starting and when right clicked the start/stop option is greyed out. I can only view properties option.

I could wipe a couple of these machine and with a fresh install everything worked. But, some of them we are not allowed to wipe.

The only thing in common that the problem machines have is that they were all installed pre-SP1 and incrementally updated throughout the last couple years. It seems that using a SP1a slipstreamed CD and then upgrading to SP2 worked fine on the Wiped machines.

Only other thing is that a majority of these machines had spyware of one kind or another when I first started working with them. I eventually got rid of it though using variuos spyware tools.

All machines have Norton AV 9.0 with latest definitions and no viruses found.

Let me know if you guys/gals need any other info.

Thanks ahead of time
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Question by:applesmash
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24 Comments
 
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Expert Comment

by:james_in_hardware
ID: 14013565
Few questions.

Are the pc's you are logging into.  Are you using blank passwords on these XP machines to login and are you running on a mixed OS network environment?
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Expert Comment

by:mleman
ID: 14013600
have your turned the firewall off as windows xp service pack to by default turns on the firewall, so nothing can get in, but you can still see stuff
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by:applesmash
ID: 14013628
good question, Our servers are all Windows 2003 w/ Active Directory. All of our client PCs are running XP SP2 (These are the problem machines). Our password policy is strong. We do not allow less that 7 characters and passwords require numbers and letters.
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LVL 4

Expert Comment

by:james_in_hardware
ID: 14013642
That has to be it.  If you cannot be pinged then something is blocking the packet transmission.  Are you running any third party software firewalls on those machines.
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by:applesmash
ID: 14013662
As far as the firewall goes, the service for it won't start because it relies on the Network Connections Service. So the firewall is off.
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by:applesmash
ID: 14013688
Another attribute of the problem is that none of the of the nextwork connections are visible since the network connections service is stuck.
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Author Comment

by:applesmash
ID: 14013710
I guess what I need is some sort of solution to get that service started (Network Connections Service)
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by:mleman
ID: 14013720
uninstall the network cards, and reinstall, could be an irq conflict
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Author Comment

by:applesmash
ID: 14013847
I removed it, rebooted and redetected with no luck. As far as physically, it is integrated into the MB. The machines this is happening is from a couple of different manufacturers, mainly Dell and Compaq.
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by:mleman
ID: 14013881
are you running a 2003 server, with sp1 installed
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by:applesmash
ID: 14013935
Yes, but there are no problems with the server. Think this is AD related?
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by:applesmash
ID: 14014960
Repair install did not fix the problem either, nor did sfc. I now have 6 XP-SP2 machines with this problem.
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by:darkeryu
ID: 14016465
Hi:

could u post the event log message ??
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Author Comment

by:applesmash
ID: 14017738
These are the only errors during the boot process for the system event log:

********************************************
First system Error:
********************************************
Event Type:      Error
Event Source:      Service Control Manager
Event Category:      None
Event ID:      7022
Date:            5/8/2005
Time:            2:10:42 PM
User:            N/A
Computer:      C-TPA-DAVES
Description:
The Network Connections service hung on starting.

*******************************************
Immediatly following that error is:
*******************************************
Event Type:      Error
Event Source:      Service Control Manager
Event Category:      None
Event ID:      7001
Date:            5/8/2005
Time:            2:10:42 PM
User:            N/A
Computer:      C-TPA-DAVES
Description:
The Windows Firewall/Internet Connection Sharing (ICS) service depends on the Network Connections service which failed to start because of the following error:
After starting, the service hung in a start-pending state.

******************************************
4 Minutes later:
******************************************
Event Type:      Error
Event Source:      Service Control Manager
Event Category:      None
Event ID:      7023
Date:            5/8/2005
Time:            2:14:53 PM
User:            N/A
Computer:      C-TPA-DAVES
Description:
The Computer Browser service terminated with the following error:
This operation returned because the timeout period expired.


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by:applesmash
ID: 14018394
Rolling back to SP1 fixes the problem. But I really would like to use SP2s features. I'm giving this 1 more day then I will have to live with the roll-back.
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by:spiderfix
ID: 14018589
>>The Computer Browser service terminated<<

In regedit...

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanServer\Parameters\
LMannounce = 0
modify to 1

...you'll need to reboot.
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Author Comment

by:applesmash
ID: 14018781
That fixed the Computer Browser service issue, but the network connections service error is the critical one, I will give some points though after today is over. Anyone else?
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Expert Comment

by:spiderfix
ID: 14020755
The Network Connections service is dependant on the Remote Procedure Call (RPC) service.
Remote Procedure Call (RPC) running?
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Author Comment

by:applesmash
ID: 14020861
Yes it is.
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by:spiderfix
ID: 14021022
Are you running any VPN network(s)?
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by:applesmash
ID: 14021378
No
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Expert Comment

by:spiderfix
ID: 14024008
Simple File Sharing enabled?

Folder Options...
View(tab)
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Accepted Solution

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darkeryu earned 2000 total points
ID: 14024228
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Author Comment

by:applesmash
ID: 14044572
The above led me in the right direction, a couple of things on that list had problems. Honestlty I don't know exactly which one fixed the problem since I went through all of them before rebooting.
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