Ok, here's my question:
I have a customer with realvnc server on their computer. All of the defaults are set. They have an inside local address of 192.168.1.10 and an inside global address of 184.108.40.206. The customer had a Linksys Wireless router, but is directly cabled to the router. When I open realvnc viewer, which address do I put in? Also, does the server program have to have a different server # since it is behind a router. Shed some light on this please. I'm trying to connect to customers behind routers while they configure as little as possible (as they might screw something up). Any ideas?