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printer

Posted on 2005-05-16
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Last Modified: 2010-04-26
I just installed a printer on my pc which is running on windows XP.I restarted my pc and when the pc starts....a blue screen appears.What is the problem....how can i at least go back to windows now.plz help.

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Question by:xxe
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r-k earned 80 total points
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Start your computer to the "Last Known Good Configuration". That should fix it.

Basically, you start tapping the F8 key when the computer starts to reboot (i.e. right after the BIOS self-test). Then you will get a menu that includes "Last Known Good..." as an option.

See the following link for details:

http://support.microsoft.com/default.aspx?scid=kb;en-us;307852&sd=tech

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