You have mail indicator not canceling

Posted on 2005-05-17
Last Modified: 2010-04-08
I get the message in the little box on the screen that tells me I have mail. "Do you want to read it?"
I click yes and read the mail.
I then close the mail message  by clicking the little cross, top right.
However, I get the message that "I have mail" shown again, and its for the same piecce of email.
How do I get is so that when I cancel the message," new mail..." it stays canceled?
Question by:davidjvincent
    LVL 49

    Accepted Solution

    I believe you would have to disable that function altogether so that it never gives that notification "Do you want to read it ?"
    I am curious to know if you have OL 2000

    Author Comment

    I have OL 2002
    LVL 49

    Expert Comment


    I enabled the option in my OL 2002 and it doesnot appear to behave the same way as it is for you. I downloaded around 30 new emails , i got that box that asks "do you want to read it ",i say yes , i read an email , i close that email and the first box never popped up again.

    do you have the latest service pack for your outlook .. It shud not really matter but try with that.

    Author Comment

    I get the sevice packs automatically, so I guess I must have latest

    Author Comment

    It appears that it may not be a case of not cancelling the little message box, there appear to be two boxes deployed, one layed over the other, that arrives with the message.
    I will keep an eye on this to confirm, and hopes this helps with solving this problem.

    Author Comment

    I have further checked this and it is as I suspected.
    Two identical messages, one hidden behind the other, both saying that " I have mail. Do I want to read it", come in when mail is detected.
    So when I click on "yes", the one I click on is eliminated, as normal, but leaving the other to pop up later, after I have read the mail.
    Hopes this helps.

    Author Comment

    Since last posting this problem appears to have corrected itself.
    So thaks for suggestions, but nothing more to do I suppose.....

    Featured Post

    How your wiki can always stay up-to-date

    Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
    - Increase transparency
    - Onboard new hires faster
    - Access from mobile/offline

    Join & Write a Comment

    Create high volume marketing opportunities using email signatures with these top 10 DOs and DON'Ts of email signature marketing.
    Set OWA language and time zone in Exchange for individuals, all users or per database.
    This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
    To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

    754 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    21 Experts available now in Live!

    Get 1:1 Help Now