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Cannot access pages on IIS

Posted on 2005-05-17
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Last Modified: 2011-04-14
I have been using IIS on one of my servers in the past.

I have just tried access pages in home directory and I can't, both form IE on that server and other PCs on same network

I have check IIS Manager and everything looks as it should be

Log file shows not events for today however

I'm not aware of having changed anything other than install Windows 2003 Server SP1
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Question by:Paul197466
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8 Comments
 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 14018913
Hi Paul197466,

Can you please post an IPCONFIG /ALL from both the server and a workstation?

Good Luck!

Jeff
TechSoEasy
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Author Comment

by:Paul197466
ID: 14018979
Server
====

Windows IP Configuration

   Host Name . . . . . . . . . . . . : LATERAL2
   Primary Dns Suffix  . . . . . . . : lateralleap.com
   Node Type . . . . . . . . . . . . : Unknown
   IP Routing Enabled. . . . . . . . : Yes
   WINS Proxy Enabled. . . . . . . . : Yes
   DNS Suffix Search List. . . . . . : lateralleap.com

Ethernet adapter Trusted Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel 82558-based Integrated Ethernet wit
h Wake on LAN
   Physical Address. . . . . . . . . : 00-A0-C9-FB-39-A2
   DHCP Enabled. . . . . . . . . . . : No
   IP Address. . . . . . . . . . . . : 10.1.46.2
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 10.1.46.1
   DNS Servers . . . . . . . . . . . : 10.1.46.7
   Primary WINS Server . . . . . . . : 10.1.46.7
   Secondary WINS Server . . . . . . : 10.10.2.1
                                       10.10.2.2

Workstation (which is in fact another server)
========
Windows IP Configuration

   Host Name . . . . . . . . . . . . : lateral1
   Primary Dns Suffix  . . . . . . . : lateralleap.com
   Node Type . . . . . . . . . . . . : Unknown
   IP Routing Enabled. . . . . . . . : Yes
   WINS Proxy Enabled. . . . . . . . : Yes
   DNS Suffix Search List. . . . . . : lateralleap.com

Ethernet adapter Optional Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel(R) PRO/100 Network Connection
   Physical Address. . . . . . . . . : 00-0B-DB-AD-84-41
   DHCP Enabled. . . . . . . . . . . : No
   IP Address. . . . . . . . . . . . : 10.1.46.7
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 10.1.46.1
   DNS Servers . . . . . . . . . . . : 10.1.46.7
                                       212.104.130.9
                                       212.104.130.65
   Primary WINS Server . . . . . . . : 10.1.46.7

I can't access pages even if I use IP address of server (i.e. not using WINS)
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LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 14020718
Your configuration seems to be a bit messed up...

First, by not using DHCP, you lose the benefit of having your server configure MORE than just the IP address of your workstations... it's usually a good idea to use, and to have that run from your server.

Second... you seem to have your workstation designated as your DNS and WINS server... that's usually not going to work either.  Your server should be running DNS and WINS.  

Third... don't put any external DNS IP addresses in your Network Connection Properties.  These should be entered as Forwarders when configuring your DNS server, so that traffic which can't resolve otherwise will be forwarded outwards.

Even with all this, you still should be able to access your web site via http://10.1.46.2 internally, but that would require that you have that SPECIFIC IP address designated in IIS instead of "*All Unassigned*".  AND only if your router (10.1.46.1) has port 80 open because all traffic, it seems is going through there first.

Jeff
TechSoEasy
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Author Comment

by:Paul197466
ID: 14021593
Both machines are servers, as I mentioned in the post.

I had to add external DNS to the server to sort out an Exchange problem and anyway, this is not related to the problem I am having.

Even when I try to access Localhost from IE on the server itself, I get the same problem

THe key point is that it used to work just fine

I have tried setting the IP address of the IIS to 10.1.46.1 and it makes no difference

I have IIS running on the other server and it works fine
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LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 14024243
Yes, it is related to your problem... and NO, you didn't need to add external DNS to a server to sort out an Exchange problem, you've only worsened it all.  

Just because you have two servers does not mean that both of them can be authoritative.  You need to have ONE DNS server on your network that is authoritative.  (you can have others which replicate it, but usually that's not necessary... but you CAN'T have a configuration like you've got above).  Additionally the alternate WINS subnet is probably screwing up a few things.

Please see this:  http://support.microsoft.com/default.aspx?scid=kb;en-us;323380

You say you have IIS running on BOTH servers?  Are you serving two different sites?  If so, how are you expecting the traffic to find one or the other?  You CAN run many sites on one IIS server.

To show you what I mean, you NEED to run DNSLint and then post the results.  Here's the instructions for DNSLint:
http://support.microsoft.com/default.aspx?scid=kb;en-us;q321046 

Basically run:  DNSLint /v /y /s localhost  on EACH of your "servers".

Jeff
TechSoEasy
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Author Comment

by:Paul197466
ID: 14024901
Both servers are internal so routing is not an issue

I use one IIS server for PHP5 development and other for PHP4

I only have one DNS server

THe external DNS settigns were result of a long running support incident with Microsoft but I'm certainly willing to believe they got it wrong :-)

When I try your DNSlint command line it displays usage - I think I need a /d /ad or /ql parameter too - which one?

THanks
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LVL 74

Accepted Solution

by:
Jeffrey Kane - TechSoEasy earned 1500 total points
ID: 14025272
Unfortunately, a lot of support people will solve your "problem of the moment" without regard to how it's affecting the rest of your system...

For DNSLint:

First run a
DNSLint /ql autocreate
and then whatever the file name it creates you can use with
DNSLint /ql filename.txt /v

Jeff
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Author Comment

by:Paul197466
ID: 14030766
Hi,

OK, I've done that and I end up with a .htm file - see below

Is this what you expected?

=================

DNSLint Report

System Date: Wed May 18 21:01:42 2005

Command run:

dnslint /ql in-dnslint.txt /v

This DNS server is called: dns1.cp.msft.net

DNS Server:
    207.46.138.20

Name queried: microsoft.com
Record type: A      Query type: recursive      Protocol used: UDP

Query result: 207.46.250.119
                      207.46.130.108

Name queried: 100.197.46.207.in-addr.arpa
Record type: PTR      Query type: recursive      Protocol used: UDP

Query result: supportstats.windowsupdate.com

Name queried: microsoft.com
Record type: CNAME      Query type: recursive      Protocol used: UDP

Query result: DNS server responded with a referral to another DNS server

Name queried: microsoft.com
Record type: MX      Query type: recursive      Protocol used: UDP

Query result (Preference/Host):
                      10 mailb.microsoft.com
                      10 mailc.microsoft.com
                      10 maila.microsoft.com


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