• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 278
  • Last Modified:

EXCH 2003: SET AS PRIMARY is ignored and reset

SBS 2003 with Exch 2003

I have a bizarre situation whereby an SMTP email id that is chosen to be the 'primary' email id by using the 'SET AS PRIMARY' function button is apparently ignored.

For example I have a User with a windows signon of FRED defined with 2 email aliases:
fred@mydomain.com
fred.smith@mydomain.com

I choose Fred.smith to be the primary. This apparently works and for a short while this is shown in teh Servre Manager COnsole as the corect primary ID. Howveer a few minutes go by and as if by magic it gets reset to fred@mydomain.com

Has anyone come across this? If so whats causing it and how can I resolve the problem.

Thank you.
0
bmtech
Asked:
bmtech
  • 4
  • 2
1 Solution
 
flyguybobCommented:
Yes, the recipient policy @ the org level is likely overriding your settings.
0
 
flyguybobCommented:
How To Use Recipient Policies to Control E-mail Addresses in Exchange 2000 and Exchange 2003
http://support.microsoft.com/kb/319188
http://support.microsoft.com/kb/319201
0
 
Exchange_AdminCommented:
If you go to the properties of his AD account and go to the Email Addresses tab. Select the address you want to be primary.
There is also a check box that does not allow the resipient policy to update this account. You should see what It is. I don't remember the wording exactly.
You do not want the recipient policy to update this account anymore.
0
Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

 
flyguybobCommented:
Thanks E_A!
0
 
bmtechAuthor Commented:
Thanks, this seems to be doing the trick. In the mean time I have also applied Exch 2003 SP1, as I found a very similar problelm that occurs in Exch 2000.
0
 
flyguybobCommented:
Did you try what E_A suggested?  Curious...
0
 
bmtechAuthor Commented:
Actually this works too. However I want to have something that I can use to apply to all newly created Userids by default. E_A's suggestion requires that each succeeding ID thats added must be manually "edited". I am trying to create a simple trunkey set of instructions for the admin monkeys to follow and the fewer steps required the better :)

Cheers and all the best,
0

Featured Post

[Webinar] Database Backup and Recovery

Does your company store data on premises, off site, in the cloud, or a combination of these? If you answered “yes”, you need a data backup recovery plan that fits each and every platform. Watch now as as Percona teaches us how to build agile data backup recovery plan.

  • 4
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now