We help IT Professionals succeed at work.
Get Started

Possible email hijack

charlietou asked
Last Modified: 2013-12-04
Hi folks,

I have a client who asked me to check out her computer.  She's been getting dozens of messages of undeliverable mail to recipients she's never sent to, with seemingly random user accountnames@goproperties.com and @customhomes.com.  She has run McAfee virus scan as well as AVG, and come up with a few adware listings that she deleted (sorry I don't have much more info on that).  I have run Hijack This and seen nothing really out of the ordinary.

I'm wondering if a rootkit on her system is a possibility.  

Does anyone have any ideas on where to look next?  I'm right now in the process of another system scan with McAfee.

Thanks for your help.

Charlie T.
Watch Question
Top Expert 2005
This problem has been solved!
Unlock 1 Answer and 2 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE