Gabriela12
asked on
Error signature: BCCode: 1000007e BCP1: C0000005 BCP2: F805DA5E BCP3: F8989794 BCP4: F8989490 OSVer: 5_1_2600 SP: 2_0 Product: 256_1
Hi Experts,
I had a problem with my Windows XP Pro sistem - Intel P4 processor, 524 M RAM:
I found the computer down an tried to restart.
The following error was displayed:
A problem has been detected and windows has been shut down to
prevent damage ...
...
Technical Information:
*** STOP: 0X000000D1
*** USBPORT.SYS Address F80A34EC base at F8098000, date
stamp 41107d62
Beginning dump of physical memory
Dumping physical memoryto disk: ...
and the computer shuts down again.
Restart again.
Asked if I want to start in a normally way
I choose Safe mode
The system freezed at the moment of loading
...\system32\Drivers\app44
Restart again.
I started in a normally way
The system "loaded" for about 1/4 hours and finaly Windows shows up,
but with the message box:
The system has recovered from a very serious error
A log of this error has been created
For more info clic here
I clicked and a new window shows up:
Error signature:
BCCode: 1000007e BCP1: C0000005 BCP2: F805DA5E BCP3: F8989794 BCP4: F8989490 OSVer: 5_1_2600 SP: 2_0 Product: 256_1
To view technical info about this error report clic here
I clicked and a new window shows up:
The following files will be included in this error report:
C:\TEMP\WERf41d.dir00\Mini
C:\TEMP\WERf41d.dir00\sysd
I wanted to see these files, but didn't find them in the specified directory.
(Show Hidden Files and Folders is selected).
I wanted to continue working, but all goes very slow.
Restarted again and the process repeated.
Please advice me what could do to be safe ?
Thank you,
Gabriela
I had a problem with my Windows XP Pro sistem - Intel P4 processor, 524 M RAM:
I found the computer down an tried to restart.
The following error was displayed:
A problem has been detected and windows has been shut down to
prevent damage ...
...
Technical Information:
*** STOP: 0X000000D1
*** USBPORT.SYS Address F80A34EC base at F8098000, date
stamp 41107d62
Beginning dump of physical memory
Dumping physical memoryto disk: ...
and the computer shuts down again.
Restart again.
Asked if I want to start in a normally way
I choose Safe mode
The system freezed at the moment of loading
...\system32\Drivers\app44
Restart again.
I started in a normally way
The system "loaded" for about 1/4 hours and finaly Windows shows up,
but with the message box:
The system has recovered from a very serious error
A log of this error has been created
For more info clic here
I clicked and a new window shows up:
Error signature:
BCCode: 1000007e BCP1: C0000005 BCP2: F805DA5E BCP3: F8989794 BCP4: F8989490 OSVer: 5_1_2600 SP: 2_0 Product: 256_1
To view technical info about this error report clic here
I clicked and a new window shows up:
The following files will be included in this error report:
C:\TEMP\WERf41d.dir00\Mini
C:\TEMP\WERf41d.dir00\sysd
I wanted to see these files, but didn't find them in the specified directory.
(Show Hidden Files and Folders is selected).
I wanted to continue working, but all goes very slow.
Restarted again and the process repeated.
Please advice me what could do to be safe ?
Thank you,
Gabriela
ASKER
Yes, I installed few days ago a web camera and an USB20-PCI/6P PCI host adapter card, as I had problems with my computer's USB ports. But all worked fine for 5 days.
Tried to use initially the old USB port for the web camera, but today, after I saw the error message I changed it to one of the new USB ports.
Now it seems to works OK, but can I be sure ?
Thank you,
Gabriela
Tried to use initially the old USB port for the web camera, but today, after I saw the error message I changed it to one of the new USB ports.
Now it seems to works OK, but can I be sure ?
Thank you,
Gabriela
Did you install SP2 recently?
Its a known problem, that after the installation of SP2 some USB-Peripherals can't be recognised anymore! Changing the Port, or reinstalling the driver may solve this problem.
If the error message isn't apearing anymore, your system should work fine again, but I would check the RAM-Modules after all!
Gobi
Its a known problem, that after the installation of SP2 some USB-Peripherals can't be recognised anymore! Changing the Port, or reinstalling the driver may solve this problem.
If the error message isn't apearing anymore, your system should work fine again, but I would check the RAM-Modules after all!
Gobi
ASKER
I installed SP2 monthes ago and had no problems.
I wanted to understand more about the error messages I received if you can tell me.
I don't know how to check the RAM-Modules or what you mean by that.
I'll try to restart the system again to see if the same messages appear and tell you.
Gabriela
I wanted to understand more about the error messages I received if you can tell me.
I don't know how to check the RAM-Modules or what you mean by that.
I'll try to restart the system again to see if the same messages appear and tell you.
Gabriela
SOLUTION
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SOLUTION
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ASKER
Hi cpc2004,
The only two 1001 events that are with the source 'Save dump' (the others have the source SNMP) are the following:
1.) ------
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007e (0xc0000005, 0xf805da5e, 0xf8989794, 0xf8989490). A dump was saved in: C:\WINDOWS\MEMORY.DMP.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
2.) ------
The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0x004e0059, 0x00000002, 0x00000000, 0xf80a34ec). A dump was saved in: C:\WINDOWS\MEMORY.DMP.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
--------------------------
More comments:
1. I want to say that when the error state occures the screen was black, not blue !
2. I knew that my computers USB ports were default. This is the reason for which I bought the USB20-PCI/6P PCI host adapter card. Could this be the cause of the Windows crash ? I think of that because after I moved the camera jack to a new USB port all works well finally.
Thank you,
Gabriela
The only two 1001 events that are with the source 'Save dump' (the others have the source SNMP) are the following:
1.) ------
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007e (0xc0000005, 0xf805da5e, 0xf8989794, 0xf8989490). A dump was saved in: C:\WINDOWS\MEMORY.DMP.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
2.) ------
The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0x004e0059, 0x00000002, 0x00000000, 0xf80a34ec). A dump was saved in: C:\WINDOWS\MEMORY.DMP.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
--------------------------
More comments:
1. I want to say that when the error state occures the screen was black, not blue !
2. I knew that my computers USB ports were default. This is the reason for which I bought the USB20-PCI/6P PCI host adapter card. Could this be the cause of the Windows crash ? I think of that because after I moved the camera jack to a new USB port all works well finally.
Thank you,
Gabriela
ASKER
Hi innovator_joel,
Thank you so much for the articles to read. I wanted to understand what is happened. I'll read them.
Gabriela
Thank you so much for the articles to read. I wanted to understand what is happened. I'll read them.
Gabriela
ASKER CERTIFIED SOLUTION
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To access this solution, you must be a member of Experts Exchange.
Does the error on startup always refear to USBPORT.SYS?
If so, try to reinstall your USB-Drivers, or/and your chipset-drivers.
If not, try to restart te computer with other memory-modules.
Did you install or change any drivers before this problem arrived ??
Gobi