Printer permissions problem?


I just upgraded my client's server from SBS 2003 to Server 2003 with Exchange 2003 Standard.  I did my best to duplicate the general settings from the old server.

I created a new domain name to match the registered domain name, thinking that thisis a good thing.  Exmerged the email which seems to have worked out OK.

The old server is still atteched to the network in case users find that a file is missing, I can retrieve it....

So here is my problem,  one user cannot print to any printers while he's using Word Perfect.  All other apps seem to allow him printing.  When he logs off, the print jobs that have been piling up begin to print.

If I log on as admin, printing works fine.

I notice when I view the security on the printer that the users I specified during my troubleshooting take a long time to appear in the list, as if the workstation can't seem to find the server while searching for the name.

IN general, the speed of the connection seems to be slower than I expect and I am not sure if this presents a problem here.

I have DNS running on the firewall and Wins on the server.

I am kind of new to Active Directory and am having trouble getting this seeming simple problem fixed...

Thanks to anyone for the help...

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First, on the workstation, go to a cmd prompt and enter the following commands:
ipconfig /flushdns
nbtstat -RR
 If that doesn't work, remove the workstation from the domain and set it to a workgroup.
Rejoin the domain.
mediatechnicaAuthor Commented:
I'll try that asap,


Will get back later today.

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mediatechnicaAuthor Commented:
Hey gpricee,

I think your suggestion worked.

It not only improved the printer problem but also general network "speed" issue.

I ran the command on all workstations after it seemed to speed one machine up.

Could it be that the workstations had a "memory" of the old domain controller and couldn't resolve quickly?

Please explain what that command does..

Thanks for the help.

Dmitri FarafontovLinux Systems AdminCommented:
Yes it is possible there there were stale records. Since NetBios uses TCP/over IP. It sometimes needs a release of packets. That command does that for you
Hi.  The command ipconfig /flushdns clears the dns cache so that the machine looks for a new resord for the name being resolved.  nbtstat -RR does the same for NETBios.  Since my answer really resolved your issue, I am completely confused as to why you awarded points to an answer that had nothing to do with the original question.

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mediatechnicaAuthor Commented:
Aw schucks, i feel stupid.

I didn't even look at the name of  the poster, when I accepted that answer,  gpriceee.

Is there a way to give YOU the points since you are the one who gave me the answer?

I feel that's only right....

Please accept my apologys both of you.  I appreciate your input DeltaFire, but I should give points to gpriceee.  

How can I do this?

Sorry for the confusion.

Hi.  I thought that's what might have happened.
I don't know how to reassign the points, but I'll check into it.
mediatechnicaAuthor Commented:

Hello again.  You can send an email to the page editor:
alimu (at)
Dmitri FarafontovLinux Systems AdminCommented:
Greetings, I am sure this is just a simple mistake. I have already filled out a Thread at Community Support
Didn't know it was that easy.
Dmitri FarafontovLinux Systems AdminCommented:
Not a problem, we all make mistakes sometimes. Thats the whole point to be on EE

Cheers, nicely deserved
mediatechnicaAuthor Commented:
thanks everyone for their input and good natured-ness

Makes EE a first choice in support.

Perhaps one day I will be of help to someone...

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Windows Server 2003

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