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Stop Error

I have been getting the Stop: stop: c000021a error with 0x0000005 in the string. Blue screen, restart.
I am thinking bullseye network or some other trojan. Anyone know anything about this?
I cannot format this machine, way too much into it.

bullshooter5

Ok, according to Aumha's Troubleshooting page, the 21a error has to do with process terminated:

http://aumha.org/win5/kbestop.htm

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More detailed information can be obtained here:

http://aumha.org/win5/kbestop.htm

bs5

bullshooter5

I am not familiar with the 21a error code or the reason for it but if you suspect you have a trojan, I would suggest a Hi-Jack This log and the folks at Aumha Hi-Jack This Forum (HJT) are always glad to help:

http://aumha.net/

Go here, scroll down to the HJT Forum and click. Read the top post for complete instructions for preparing for a Hi - Jack This Log and free analysis. If you have vermin on this computer, this process will take care of it or at the very least assure you the computer is clean.

bs5

TuscolaCounty

ASKER

I ran hjt and did not find anything out of the ordinary.

TuscolaCounty

ASKER

i am finding transponder.abetterinternet to be an ongoing problem. I remove it, and it coems back. s there a registry entry or something telling this to reinstall at startup?

TuscolaCounty

ASKER

and when i remove it with adaware, my avast antivirus goes banas finding virus's then the BSOD happens.

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bullshooter5

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TuscolaCounty

ASKER

I am well aware of how to do a clean install. I do not want to do that.
I found a symantec tool that removes "adware.betterinternet" in all it's forms, that seems to have fixed this problem. No more warning from MSAV or Avast and no more BSOD's (so far).
I am going to close this question and split the points. Thanks.