Dazzle 8-in-1 Hi-Speed USB 2.0 Reader on 600M reads at USB 1.0/1.1 speeds

I have a Dazzle 8-in-1 Hi-Speed USB 2.0 Reader attached to a Dell 600M. I just got a Sandisk Ultra II 1GB SD card. The reader and the card are benchmarked on many sites at 4MB/sec or higher. I'm pretty sure neither is malfunctioning. However, the 600M doesn't seem to recognize it as 2.0-- the fastest I can read/write is 1MB/sec, i.e. USB 1.1 speeds. Anyone have any suggestions?
arabiafishAsked:
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rindiCommented:
If you have XPSP2 installed, enter your device manager and deinstall all your USB Devices (make sure you have also first removed the attached USB products), then reboot ynd the system should reinstall your USB system. When that is done, reconnect your USB devices one by one and check if you now get USB 2.0. Also check your device manager for something like "Enhanced USB Hostcontroller" which indicates that your internal USB 2.0 device has been correctly installed.

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PCBONEZCommented:
The bench I saw on the Sandisk Ultra II 1GB SD card (with the same reader you have) said about 1.25 MB/sec.

I think you may have confused the Sandisk ULTRA with the Sandisk EXTREME.

The EXTREME is about 4x faster than the ULTRA.

Also, If you are using an old USB 1.0/1.1 cable between the laptop and the reader you aren't going to get the speed you would with a legit USB 2.0 cable.

.
arabiafishAuthor Commented:
I tried rindi's suggestion. No luck, still at 1MB/sec.

PCBONEZ, I don't know where you found that benchmark, but try looking Googling-- 1MB/sec is regular Sandisk speed.

I'm using a 2.0 cable.
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arabiafishAuthor Commented:
I connected the reader to another computer also running XP Pro and it read/wrote at 6MB/sec. It's definitely a problem with this 600M.
rindiCommented:
Can you run everest and check if all the hardware is setup and showing up correctly?

http://lavasys.com
arabiafishAuthor Commented:
This is what shows up regarding USB in everest:

  USB1 Controller   Intel 82801DB(M) ICH4(-M) - USB Controller [A-1]  
   USB1 Controller   Intel 82801DB(M) ICH4(-M) - USB Controller [A-1]  
   USB1 Controller   Intel 82801DB(M) ICH4(-M) - USB Controller [A-1]  
   USB2 Controller   Intel 82801DB(M) ICH4(-M) - Enhanced USB2 Controller [A-1]  
arabiafishAuthor Commented:
[ Universal Serial Bus controllers / Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD ]  
   
  Device Properties:  
   Driver Description   Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD  
   Driver Date   6/1/2002  
   Driver Version   5.1.2600.0  
   Driver Provider   Microsoft  
   INF File   usbport.inf  
   Hardware ID   PCI\VEN_8086&DEV_24CD&SUBSYS_011E1028&REV_01  
   PCI Device   Intel 82801DB(M) ICH4(-M) - Enhanced USB2 Controller [A-1]  
   
  Device Resources:  
   IRQ   11  
   Memory   F4FFFC00-F4FFFFFF  
   
 [ Universal Serial Bus controllers / Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2 ]  
   
  Device Properties:  
   Driver Description   Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2  
   Driver Date   7/1/2001  
   Driver Version   5.1.2600.2180  
   Driver Provider   Microsoft  
   INF File   usbport.inf  
   Hardware ID   PCI\VEN_8086&DEV_24C2&SUBSYS_011E1028&REV_01  
   PCI Device   Intel 82801DB(M) ICH4(-M) - USB Controller [A-1]  
   
  Device Resources:  
   IRQ   11  
   Port   BF80-BF9F  
arabiafishAuthor Commented:
No solution.
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