HELP!!! can't access user's accounts

in the computer manament, local users and groups has a red circle with an X on it. On the right it says, coule not connect to RPC server. I set up an admin account when I installed this thing. anyone know why this might happen?

Also, if I try to shutdown, I'm told that I don't have the rights to perform thsi operation..

oddly i am able to log in using the administators account just fine after bootup

thanks for any help!!!
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Kevin HaysIT AnalystCommented:
Have you got the appropriate services enabled?  Anything in the event log?  Was you trying to access the CM via a remote desktop or actually logging straight into the server?

Nirmal SharmaSolution ArchitectCommented:
A Red X on Local Users and Groups snap-in means your current server, where you sitting, is a domain controller and you can have access to your users and groups using Active Directory tools such as Active Directory Users and Computers snap-in or tool. A RPC server error means there is some problem with your current DNS setup. Did you check DNS server correctly using Nslookup command?

Nslookup to check DC SRV in DNS: -

dprasadAuthor Commented:
kshays: I'm directly on this computer, not using remote desktop. I've also been getting an error related to LSASS.EXE. the message tells me to shut down the system. I can get around this by typing: shutdown -a. I read that this could be virus relatd.. the lsass virus, but a full scan with nortons showed nothing.

application event logs:

A critical system process, C:\WINDOWS\system32\lsass.exe, failed with status code 128.  The machine must now be restarted.

For more information, see Help and Support Center at
Windows cannot determine the associated site for this computer. (The RPC server is unavailable. ). Group Policy processing aborted.

For more information, see Help and Support Center at

system event logs

The WinHTTP Web Proxy Auto-Discovery Service service failed to start due to the following error:
The service did not start due to a logon failure.

For more information, see Help and Support Center at

The Performance Logs and Alerts service failed to start due to the following error:
The service did not start due to a logon failure.
The SysmonLog service was unable to log on as NT Authority\NetworkService with the currently configured password due to the following error:
The handle is invalid.

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

this is a standalone system, so does it even need to be a domain contoller? if not, how can I change it?

SystemProg: when I type nslookup I get: Default Server:

which is my ISP does this seem right?
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Nirmal SharmaSolution ArchitectCommented:
First of all run sfc /scannow from run box in start menu to re-register DLLs and restore corrupted modules from CD. Keep your windows cd ready when you run this. Did you change any service rights from services.msc snap-in? This doesn't need to be a domain controller at the moment. I suggested you the procedures to check for domain controller and not for standalone and you also didn't mention in your post that it is StandAlone and not domain controller. Then there is no issue with DNS server as of now because Local Users and Groups snap-in doesn't require DNS so there is some problem with System Modules. Run the scan and revert back to us for further info.


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dprasadAuthor Commented:

when I run that command I get this error:

The specific error code is 0x000006ba [The RPC server is unavailable.

something else that is probably a huge problem I forgot to mention, I installed this copy on the same partition as an earlier windows 2000 copy. From the message I read it said it could cause problems with the original installation, which I don't care about. Could this be causing the problem? everything else seems to work fine
Nirmal SharmaSolution ArchitectCommented:
Kevin HaysIT AnalystCommented:
When you say you installed this copy on the same partition, did you reformat the c drive or are you trying to do a dual boot here?

You shouldn't have any trouble if you just installed another OS and formatted the drive.

dprasadAuthor Commented:
Ok, I was able to do the sfc /scannow. I can access the users folder now and things seem to be normal. Thanks for the help.
Now I can work on another problem, wuold be really gratful if either of you want to take a stab at this:

Now though, when I try to connect with wbemtest I get this error: User credentials cannot be used for local connections

referring to that question, I put in the admin username and password, and for Authority I used: NTLMDomain:server2

Thanks if you can think of anyhting

dprasadAuthor Commented:
FYI server2 is a misleading name, sorry.. there is only one server here at home obviously, but my other windwos installation was win2k. to answer your Q kevin, this is installed on the same partition as my win2k. I didn't reformat it or anything
Nirmal SharmaSolution ArchitectCommented:
Which question you are talking about. The above has been closed.
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Windows Server 2003

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