CodilX
asked on
explorer.exe error
Hi there.
I'm running Windows 2000 Pro SP4. Every time I log on, I get an error from drwtsn32.exe saying that explorer.exe has generated errors and will be closed by Windows. Then the taskbar and icons go away and return in a couple seconds, and I get the same error. I turned Dr. Watson off, and then instead of that error I get The instruction at "address" referenced memory at "address". The memory could not be "read".
Click on OK to terminate the program. The same stuff happens, just diffrent error. I checked the event viewer, and WinLogon show's : Error ID 1002, The shell stopped unexpectedly and Explorer.exe was restarted. I've checked my PC with tons of spyware removers including Ad-Aware, Adware Away, Spy Bot Search & Destroy, Norton 2004, Microsoft <something>. I think I checked my PC with over 5-7 spyware removers. I've reinstalled iexplorer 6, flew to the moon and back, but nothing helped. Please help, thank you.
I'm running Windows 2000 Pro SP4. Every time I log on, I get an error from drwtsn32.exe saying that explorer.exe has generated errors and will be closed by Windows. Then the taskbar and icons go away and return in a couple seconds, and I get the same error. I turned Dr. Watson off, and then instead of that error I get The instruction at "address" referenced memory at "address". The memory could not be "read".
Click on OK to terminate the program. The same stuff happens, just diffrent error. I checked the event viewer, and WinLogon show's : Error ID 1002, The shell stopped unexpectedly and Explorer.exe was restarted. I've checked my PC with tons of spyware removers including Ad-Aware, Adware Away, Spy Bot Search & Destroy, Norton 2004, Microsoft <something>. I think I checked my PC with over 5-7 spyware removers. I've reinstalled iexplorer 6, flew to the moon and back, but nothing helped. Please help, thank you.
i get explorer.exe error when i try to use search for files and folders option in the start menu. i installed windows 2000 service pack 4, but still same error comes. Also i scanned my PC for Spware, Viruses. No viruses or spware were found. plase advice about the solution.
ASKER
Thank you for the quick responce. I found the files in a diffrent folder than you posted, it was C:\Documents and Settings\All Users\Documents\DrWatson. Anyway - I've uploaded them to my host:
http://angelfire.b4net.lt/user.dmp (11.9mgb) <- large ain't it? :)
http://angelfire.b4net.lt/drwtsn32.log (610kb)
http://angelfire.b4net.lt/user.dmp (11.9mgb) <- large ain't it? :)
http://angelfire.b4net.lt/drwtsn32.log (610kb)
Please do the sfc /scannow
ASKER
I don't have the Windows CD :( I bought this laptop wich had Win2K installed already
ASKER
Any more suggestions?
I found the storage corruption within explorer.exe. The corrupt address is consistent but the content varies. The corruption can be caused by hardware or software. I've searched google and no similar hit is found,
Suggestion
Reseat memroy to another memory slot.
Suggestion
Reseat memroy to another memory slot.
ASKER
I have a laptop, I don't think there are multiple slots
Try to do what 1stITMan said, try to get a copy of win2000 on cd and perform a sfc /scannow
Reseat the memory to the same memory slot and clean up the dust.
ASKER
So I have to take out my memory, clean the dust and put it back in? Btw I checked my memory for errors, and it didn't find any
I think you should have a recovery cd at lease with the laptop..
ASKER
Nope, I haven't got any cd.
OK, so I took out my ram (apparently there were 2). So if I take out the 1st ram and leave the 2nd inside my laptop, the laptop won't start up, just system beeping. But if I take out the 2nd and leave the 1st, it will startup, but I still get the explorer.exe error. It's realy frustrating :/
OK, so I took out my ram (apparently there were 2). So if I take out the 1st ram and leave the 2nd inside my laptop, the laptop won't start up, just system beeping. But if I take out the 2nd and leave the 1st, it will startup, but I still get the explorer.exe error. It's realy frustrating :/
ASKER
Oh, stupid me, I put the 2nd ram the wrong way in :) both of the rams work, and I still get the error
ASKER
If someone has Windows 2000, can they send me the explorer.exe, just to check if the file is corrupt
You need to get hold of a win2k cd..
ASKER
And were can I get one? :)
Buy one or borrow from your friend
ASKER
Is there no other way of fixing this? And if I get the cd, are you sure it will fix the problem?
Have you scanned the system for viruses and spyware..
ASKER
Did you read my entire question?
"I've checked my PC with tons of spyware removers including Ad-Aware, Adware Away, Spy Bot Search & Destroy, Norton 2004, Microsoft <something>. I think I checked my PC with over 5-7 spyware removers."
"I've checked my PC with tons of spyware removers including Ad-Aware, Adware Away, Spy Bot Search & Destroy, Norton 2004, Microsoft <something>. I think I checked my PC with over 5-7 spyware removers."
sorry checking with 1 virus scanner is not suffice.
try http://housecall.trendmicro.com and www.bitdefender.com
try http://housecall.trendmicro.com and www.bitdefender.com
ASKER
Chechekd with the online thing, found 53 errors, rebooted - didn't help.
The second link - what should I download?
The second link - what should I download?
ASKER CERTIFIED SOLUTION
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ASKER
I dunno what, but it worked !! No more error!! thanx alot man
No Problem, it must have been a virus..
C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\drwtsn32.log
C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp