explorer.exe error

Hi there.
I'm running Windows 2000 Pro SP4. Every time I log on, I get an error from drwtsn32.exe saying that explorer.exe has generated errors and will be closed by Windows. Then the taskbar and icons go away and return in a couple seconds, and I get the same error. I turned Dr. Watson off, and then instead of that error I get The instruction at "address" referenced memory at "address". The memory could not be "read".
Click on OK to terminate the program. The same stuff happens, just diffrent error. I checked the event viewer, and WinLogon show's : Error ID 1002, The shell stopped unexpectedly and Explorer.exe was restarted. I've checked my PC with tons of spyware removers including Ad-Aware, Adware Away, Spy Bot Search & Destroy, Norton 2004, Microsoft <something>. I think I checked my PC with over 5-7 spyware removers. I've reinstalled iexplorer 6, flew to the moon and back, but nothing helped. Please help, thank you.
CodilXAsked:
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cpc2004Commented:
Your Winodws may be infected by virus or faulty ram. Attach the following files at any webspace. I will study your log and dumps.
C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\drwtsn32.log
C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp
khaliddudukeCommented:
i get explorer.exe error when i try to use search for files and folders option in the start menu. i installed windows 2000 service pack 4, but still same error comes. Also i scanned my PC for Spware, Viruses. No viruses or spware were found. plase advice about the solution.
CodilXAuthor Commented:
Thank you for the quick responce. I found the files in a diffrent folder than you posted, it was C:\Documents and Settings\All Users\Documents\DrWatson. Anyway - I've uploaded them to my host:
http://angelfire.b4net.lt/user.dmp (11.9mgb) <- large ain't it? :)
http://angelfire.b4net.lt/drwtsn32.log (610kb)
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Zaheer IqbalTechnical Assurance & ImplementationCommented:
Please do the sfc /scannow
CodilXAuthor Commented:
I don't have the Windows CD :( I bought this laptop wich had Win2K installed already
CodilXAuthor Commented:
Any more suggestions?
cpc2004Commented:
I found the storage corruption within explorer.exe. The corrupt address is consistent but the content varies.  The corruption can be caused by hardware or software. I've searched google and no similar hit is found,

Suggestion
Reseat memroy to another memory slot.
CodilXAuthor Commented:
I have a laptop, I don't think there are multiple slots
MrArubaCommented:
Try to do what 1stITMan said, try to get a copy of win2000 on cd and perform a sfc /scannow
cpc2004Commented:
Reseat the memory to the same memory slot and clean up the dust.
CodilXAuthor Commented:
So I have to take out my memory, clean the dust and put it back in? Btw I checked my memory for errors, and it didn't find any
Zaheer IqbalTechnical Assurance & ImplementationCommented:
I think you should have a recovery cd at lease with the laptop..
CodilXAuthor Commented:
Nope, I haven't got any cd.
OK, so I took out my ram (apparently there were 2). So if I take out the 1st ram and leave the 2nd inside my laptop, the laptop won't start up, just system beeping. But if I take out the 2nd and leave the 1st, it will startup, but I still get the explorer.exe error. It's realy frustrating :/
CodilXAuthor Commented:
Oh, stupid me, I put the 2nd ram the wrong way in :) both of the rams work, and I still get the error
CodilXAuthor Commented:
If someone has Windows 2000, can they send me the explorer.exe, just to check if the file is corrupt
Zaheer IqbalTechnical Assurance & ImplementationCommented:
You need to get hold of a win2k cd..
CodilXAuthor Commented:
And were can I get one? :)
Zaheer IqbalTechnical Assurance & ImplementationCommented:
Buy one or borrow from your friend
CodilXAuthor Commented:
Is there no other way of fixing this? And if I get the cd, are you sure it will fix the problem?
Zaheer IqbalTechnical Assurance & ImplementationCommented:
Have you scanned the system for viruses and spyware..
CodilXAuthor Commented:
Did you read my entire question?
"I've checked my PC with tons of spyware removers including Ad-Aware, Adware Away, Spy Bot Search & Destroy, Norton 2004, Microsoft <something>. I think I checked my PC with over 5-7 spyware removers."
Zaheer IqbalTechnical Assurance & ImplementationCommented:
sorry checking with 1 virus scanner is not suffice.
try http://housecall.trendmicro.com and www.bitdefender.com
CodilXAuthor Commented:
Chechekd with the online thing, found 53 errors, rebooted - didn't help.
The second link - what should I download?

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CodilXAuthor Commented:
I dunno what, but it worked !! No more error!! thanx alot man
Zaheer IqbalTechnical Assurance & ImplementationCommented:
No Problem, it must have been a virus..
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Windows 2000

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