Keyboard response slow in xp.

Hi All,

I have a problem with a xp machine. The keyboard response is slow. When you first startup windows and login response is fine then when it is finished loading you have to hold down a key for 3 sec to get the letter to come up. I have changed keyboards and tried a usb one incase it was the port. It even happens over PC anywhere. Please help
frontechltdAsked:
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sramesh2kCommented:
Hi frontechltd,

I'd try isolating the problem (service or a background application may be causing this) using a clean-boot. It's a trialand error message that's explained here:

How to perform advanced clean-boot troubleshooting in Windows XP:
http://support.microsoft.com/kb/316434

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coderlenCommented:
This sounds suspiciously like a virus. I would try the following steps.

1.) Start->Programs->Accessories->System Tools->System Restore.
2.) Click on "System Restore Settings".
3.) Check the box just to the left of "Turn off System Restore on all drives".
4.) Click "Apply" and then "OK".
5.) Clear all boxes, and restart the computer.
6.) As the computer is rebooting, hit the F8 key, and get into Safe Mode.
7.) Run AdAware. (Download at http://www.lavasoftusa.com/software/adaware/)
8.) Run AVG. (Download at http://free.grisoft.com/doc/Get+AVG+FREE/lng/us/tpl/v5 - scroll to bottom of page for the link)
9.) Run Spybot. (Download at http://www.safer-networking.org/en/mirrors/index.html)

The purpose of turning off System Restore is that many hard-to-kill viruses and malware will just regenerate themselves when you reboot, even if you have deleted them. When you turn off System Restore, they have nowhere to hide.

Do the above in order. AdAware needs to be run first, since many viruses actually hide inside ads. Deleting the ads first gets rid of some of those hard-to-kill viruses.

When you are done, reboot into Normal Mode, and test the keyboard response. If all is well, make sure you turn System Restore back on.

Post back here with results, so we will know how to proceed. Good luck!
coderlenCommented:
Oh, one other thing. You need to update each of these BEFORE you run the scans. And I would download and update BEFORE restarting in Safe Mode. I know that may be a challenge because of the keyboard problem.

If the keyboard poses an insurmountable barrier, post back here, I have other ideas on how to get around that.
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frontechltdAuthor Commented:
the system is using microsoft spyware and sophos anti virus. do you still think i need the 3 you meantioned?
coderlenCommented:
sramesh2k's suggestion seems to have a lot of merit. If you feel comfortable with it, try that one first, since it may just be a keyboard driver or some other file that is corrupted.

Or, you could just try deleting the keyboard from the Device Manager console. This works in a lot of cases, since Windows just "finds" and resintalls the keyboard when you reboot. This works in many cases, I have found, and it is really quite easy to do, once you get over the fears of deleting the keyboard. Don't worry, I've done this many times, and it's quite safe, but you may have to guide Windows to find the driver when it reboots. The keyboard driver on my machine is located in this folder: C:\Windows\System32\Drivers It's probably the same, or a similar, folder for your machine.

Anyway, sramesh2k gets credit in my book for the suggestion. It jogged my memory about deleting the driver and letting Windows find the driver on reboot.

You delete the keyboard using the following procedure:

1.) Start->Settings->Control Panel (Could be "Performance and Maintenance" on your computer)
2.) Double-click on the "System" icon.
3.) Click on the Hardware tab.
4.) Click on the "Device Manager" button.
5.) Expand the "+" sign next to "Keyboards" by clicking on it.
6.) Right-click on your keyboard.
7.) Click on "Uninstall".
8.) Now, reboot your computer.
9.) On reboot, Windows will detect your keyboard. Choose "Let Windows find the driver", or whatever it says, I can't remember. Hopefully, Windows will find the driver and install it without any assistance from you.
10.) If Windows does not find the keyboard, select "Install the driver from a location I will specifiy", or something like that, I can't remember the exact wording. Then, at the approprate spot, key in "C:\Windows\System32\Drivers", and hopefully it will find it then.

Hopefully, this will cure your keyboard problem. Post back here in any case. If you run into problems, we will help you.
coderlenCommented:
In light of your last post, maybe you have enough protection already. Hard to say. Try the thing about deleting the keyboard first, as now it sounds to me like a keyboard driver problem, rather than viruses. I could be wrong, however. You'll just have to try it and see if it works.
frontechltdAuthor Commented:
have tried reinstalling driver, still no fix, i will try to uninstall program one by one and see if one of them stops the problem.
coderlenCommented:
OK, sounds like a good plan. It will be interesting to see what you come up with.

If that fails, then I would immediately go back to the virus/malware scans I suggested above.
coderlenCommented:
Points split sounds OK to me. Sure would like to hear back from the asker to see what solved the problem, though.
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Windows XP

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