User is unable to Save Files to local hard drive when using Citrix ICA Client

User is using Microsoft Project Server via Citrix ICA Client.
When attempting to save a copy of the project plan using 'save as file' and selects appropriate folder on local hard disk, user gets message: The folder is marked as 'Read Only'.

The User remembers, the first time attempting this, answering a security prompt about whether to give permission to the application for read-only of for full-access with the response read-only.  This may be the reason the local hard drives now appear as read-only.

Can anyone tell me how to change the permission to full-access, or otherwise to get around the problem?

It matters, because without being able to save to local hard drives, we cannot share the files with project members that are non-server-users.

Cheers.
         Paul>
PaulPFMAsked:
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kneHCommented:
This sounds weird to me then....
>>It matters, because without being able to save to local hard drives, we cannot share the files with project members that are non-server-users.

You should give them access to certain webshares seeing that way you'd be able to do a proper backup of the information and you keep the data centrally stored!


>>Can anyone tell me how to change the permission to full-access, or otherwise to get around the problem?
If he got the question once, resetting his profile will bring up the question again.

Also normally the users C drive is NOT his phisical c drive under citrix. The virtual session which he is running uses teh C drive. His drive needs to be mapped to another drive. A or B for instance.

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PaulPFMAuthor Commented:
Sorry, just to be clear; the users C drive is mapped to V drive and appears as: C$ on 'Client' (V:) or  D$  on 'Client' (U:), etc.
On the user's computer C$ and D$ are share names.

The point about users having webshares is sound, but its about the costs of giving extra licences.

How does the user reset his profile?  I looked for a pn.ini file and couldn't find one.  Where else can I look?
Thanks
kneHCommented:
The administrator should just delete all user files related to that user. Do so on the citrix servers. You have a few directories in where the suers are listed. The dirs differ per setup.

>>I looked for a pn.ini file and couldn't find one
That's a local file on the suers puter. No need to touch that. Just need to reset his profile on the server

>>The point about users having webshares is sound, but its about the costs of giving extra licences.

I'm not talking about bringing them under citrix too! You could just share a few drives while going AROUND citrix.
If set up properly your fileserver and terminal servers will not be the same ones.
Open up a few shares on the fileserver for these users.

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kneHCommented:
cheers for the points.

So you sorted it then?
PaulPFMAuthor Commented:
Have solved the problem.
My colleague helped me.  We noticed that when I logged on through his PC I could save OK.
So we looked at what was the difference between his PC and mine.
We found that my security settings were stored in the Program Neighborhood Connection Center,
and that I couldn't see them because the Center only operates if the screen size in Metaframe is set to 'Seamless'.
I have now changed it to seamless and been able to correct the escurity settings in the Connection Center.
So all is well.
kneHCommented:
Ok thanks for the info.

But seeing you solved it and not me you could actually ask a page editor for a point refund :)
DucommunCommented:
I'm having the exact same problem but accessing SharePoint instead of Project Server.  What settings did you change?
PaulPFMAuthor Commented:
The settings I changed related to the ica32.exe helper program.
It sits in the system tray and acts as a 'communications centre'
Does that help?
.
DucommunCommented:
Yes.  I actually submitted another post about it and found out about the connection center file security settings.
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