I have an existing environment that I need to document but have no idea where to start. Plus we are implementing a Citrix farm and I need to be keeping records of everything as well. Where to start ? Anyone have any templates? what is first (servers, network, clients, apps, services)? Any best practices regarding the topic? I never really paid much attention to documentation in the past but I believe it is critical to disaster recovery. Looking for help from IT managers and project managers who can help me out on professional level.