I have a cisco pix 501 and have looked at he procedure for resetting the firewall. The problem I am having is I am not able to communicate with the firewall. I have a pix without the floppy and the console port is a RJ-45 connector. I Connected my PC to the firewall through the network card straight to the console port; nothing, not even an indication it was receiving characters; I used a cross over cable with the same results; I picked up a Avocent Serial to RJ-45 kit and connected the serial com1 port to the RJ-45 console port on the pix and got the same results, nothing. The only time I even got close with the procedure Cisco suggested, was connecting my PC NIC to one of the network ports on the PIX and then sending the break and/or Escape characters right after power up. I did get the monitor prompt but there were only four or five commands available through the help and none of them were the command Cisco said needed to be used. I typed them in anyway and none of the command were recognized. I am using the the HyperAccess version of HyperTerminal but I am getting nowhere. I need some serious help or else I will have to buy a new firewall.