PIX 501

I have a cisco pix 501 and have looked at he procedure for resetting the firewall. The problem I am having is I am not able to communicate with the firewall. I have a pix without the floppy and the console port is a RJ-45 connector. I Connected my PC to the firewall through the network card straight to the console port; nothing, not even an indication it was receiving characters; I used a cross over cable with the same results; I picked up a Avocent Serial to RJ-45 kit and connected the serial com1 port to the RJ-45 console port on the pix and got the same results, nothing. The only time I even got close with the procedure Cisco suggested, was connecting my PC NIC to one of the network ports on the PIX and then sending the break and/or Escape characters right after power up. I did get the monitor prompt but there were only four or five commands available through the help and none of them were the command Cisco said needed to be used. I typed them in anyway and none of the command were recognized. I am using the the HyperAccess version of HyperTerminal but I am getting nowhere. I need some serious help or else I will have to buy a new firewall.
LVL 1
evaultAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Les MooreSr. Systems EngineerCommented:
>I Connected my PC to the firewall through the network card straight to the console port; nothing
That's because the console port is a serial port and should connect to your PC's serial COM port

Check out this getting started guide. It has pictures and everything..
http://www.cisco.com/univercd/cc/td/doc/product/iaabu/pix/pix_sw/v_63/63qsg/501quick.pdf


Les MooreSr. Systems EngineerCommented:
> picked up a Avocent Serial to RJ-45 kit and connected the serial com1
You really need the Cisco kit that comes with the PIX. It's a baby blue cable RJ45 on one end and DB9 serial on the other end..
harbor235Commented:
Or you could build a custom roll-over cable (light blue cable) with the following pinouts:
pin  pin
1     8
2     7
3     6
4     5
5     4
6     3
7     2
8     1

A roll-over cable is very easty to make if you have the rj-45 crimper.

harbor235
 

Get Blueprints for Increased Customer Retention

The IT Service Excellence Tool Kit has best practices to keep your clients happy and business booming. Inside, you’ll find everything you need to increase client satisfaction and retention, become more competitive, and increase your overall success.

evaultAuthor Commented:
I know the console port is a serial and have tried the serial connector kit that I purchased. I tried a cross-over (roll over) cable nothing happened. I have the serial port to RJ-45 connector and there is no response. Unfortunately this is a client's firewall and I don;t have what I need, including the PIX cable and the password.
evaultAuthor Commented:
None of these answers have proved helpful; Would anyone like to buy a Cisco 501 PIX?
evaultAuthor Commented:
OK. I have finally, with much suffering, tracked down the proper cables, cleared the passwords, reset the appliance to factory defaults and have re-generated and saved the RSA keys. I reloaded version 6.2 through the tftp server. I even have connectivity through the pix to the outside world. When I go to https:\\192.168.1.1\startup.html, the PDM begins to load. It says Cisco PIX Device Manager 3.0, then a purple type bar in the middle of the screen which says Loading Startup Wizard. Please Wait.....
This is where it hangs for ever. Any help would be greatly appreciated.
Les MooreSr. Systems EngineerCommented:
PDM Version 3.0 supports only the PIX Firewall Version 6.3 software.
>I reloaded version 6.2

Reference:
http://www.cisco.com/univercd/cc/td/doc/product/iaabu/pix/pdm/v_30/rel_nts/pdmrn30.htm#wp109669
evaultAuthor Commented:
Now that is indeed strange. Before I reloaded the firmware, I checked the boot up messages with the console cables and it said it was running rev 6.2. I originally configured this firewall with the PDM that came with it. What went wrong and any ideas as to how to correct it?
Les MooreSr. Systems EngineerCommented:
6.2 comes with PDM 2.x
You can upgrgade to PIX 6.3(4) and PDM 3.0.3
You can reload PDM 2.x
You can resort to just using the command line

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
evaultAuthor Commented:
I loaded 6.3, same thing happened. I can't download PDM 3.0.3 because it is behind a secure site and I need to activate a support account to access the secure site. They told me the support contract will cost $400. I can buy a TZ 170, ship it, and have a 90 day contract with SonicWall for less then $400. I would love to resort to the command line to configure the thing, but it is not real intuitive for someone like me. This whole expereience has tuned me off to Cisco in a big way. I have already spent much more time on this thing than it is worth. The way I see it, at this point I have two options:
1) let someone else configure it and pay them (if it isn't outrageous, which I can see why it would be)
2) sell it and get a SonicWall (preferred)

Even though the problem isn't resolved I think you deserve the points, lrmoore
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Software Firewalls

From novice to tech pro — start learning today.