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rhhunt<br />
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A similar question has been answered by traval here:<br />
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<a href="https://www.experts-exchange.com/questions/20672796/Changing-the-default-Journal-for-a-Contact.html" rel="ugc">https://www.experts-exchange.com/questions/20672796/Changing-the-default-Journal-for-a-Contact.html</a><br />
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He suggests using a customised form, which could be the way to go.
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rhhunt

A similar question has been answered by traval here:

https://www.experts-exchange.com/questions/20672796/Changing-the-default-Journal-for-a-Contact.html [https://www.experts-exchange.com/questions/20672796/Changing-the-default-Journal-for-a-Contact.html]

He suggests using a customised form, which could be the way to go.

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When opening the page to create a Journal Entry in Outlook, the entry type is always set to Phone Call. &nbsp;We would like this value to be set to Note when the window opens. &nbsp;Is there a way to do this ?
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When opening the page to create a Journal Entry in Outlook, the entry type is always set to Phone Call.  We would like this value to be set to Note when the window opens.  Is there a way to do this ?

Journal Default Entry Type

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.