Can't modify toolbar in Win2000

On one of our laptops, the toolbar is messed up, icons are too large so it takes up double rows, etc but I can't get into properties to change it.  If I right click on the toolbar, everything's greyed out, if I right click on the start button, I get "open", "eplore" and "search" options, but not the "properties" option like I usually do.  I'm logged in as administrator with full rights to everything, so what's going on here?
Thanks
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maharlikaAsked:
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nomi17Commented:
Which toolbar are you referring to?  Or are you talking about the Taskbar usually on the bottom of your screen?  If it's the taskbar, try rightclicking on an empty area of the toolbar (not on the Start button).  
maharlikaAuthor Commented:
Yes, the taskbar, on the bottom.  I can right click here and go to properties, and it says "the operation has been cancelled due to restrictions in effect on this computer.  Please contact your system administrator".  I'm logged on with full admin rights.
sramesh2kCommented:
maharlika,

Open Regedit.exe and navigate to the following keys one by one:

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]

In the right-pane, delete the "NoSetTaskbar" value.

Quit Regedit and restart Windows.

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maharlikaAuthor Commented:
sramesh2:

hkey_current_user worked;
there was no registry key for [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]

Thanks

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Windows 2000

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