andyw27
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Directly connected (IP) HP 8550N failing to print ?
Hello,
I have quite an urgent problem with an HP Color LaserJet 8550N.
I have connected directly to it via an IP address of the jet direct card.
I have been printing without problem for some time, but there as always been an issue of it not printing at random intervals.
It doesn’t matter which application I print from. I will select the printer (status ‘ready’) the job will spool and then nothing. No indication on the printer that it’s processing a job. After a few minutes a little balloon pops up with a message stating that following print job failed to print.
Any idea what the problem is and how it can be fixed.
When I added the printer a week or so ago I use the latest drivers.
Thanks.
I have quite an urgent problem with an HP Color LaserJet 8550N.
I have connected directly to it via an IP address of the jet direct card.
I have been printing without problem for some time, but there as always been an issue of it not printing at random intervals.
It doesn’t matter which application I print from. I will select the printer (status ‘ready’) the job will spool and then nothing. No indication on the printer that it’s processing a job. After a few minutes a little balloon pops up with a message stating that following print job failed to print.
Any idea what the problem is and how it can be fixed.
When I added the printer a week or so ago I use the latest drivers.
Thanks.
ASKER
The jet direct is J3113A
4 x 32mb memory
Engine Firmware code 42
I'm using XP Pro SP2
ASKER CERTIFIED SOLUTION
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what operating system are your using, what type of job are oyu printing and what is your print path..
oh and how much memory is on the printer???
answer these and i should be able to let you know what's happening...