New AD Users not being seen in the Global Address list

I have some new hires who are not being seen in the Global Address List when you open Outlook 2003.  They can log in fine and send\receive email fine.  Its an Exchange 2003 and Server 2003 AD Domain.  Its been a week for some of these new people and they are still not in the GAL.  I can send an email to them using their email address but cant check the name or look them up in the GAL.  I can create users from multiple workstations and they replicate fine, but they dont show  up in the GAL.  Any ideas?
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This is due to using cached mode with Outlook 2003

First manually update Outlook;
Tools - send and receive - download address book

To force on the server - check this link:

Otherwise you need to wait until it pulls the details itself - can take a few hours

thelink12Author Commented:
I have tried this and it does not work.  Some of the accounts are over a week old.  I am getting this error message on the exchange server "OALGen encountered error 80004005 (internal ID 50103ab) accessing the public folder store while generating the offline address list for address list '/'. "  I can go to the Exchange System Manager and preview the address list and all of the new accounts are there, they just dont seem to be making it to the clients.  

thelink12Author Commented:
I just realized that if you log into OWA the new ID's are there.  They just arent getting pushed to the Outlook clients.
I have seen the same with new accounts - across webmail you can see them as you are connected directly to the exchange server but locally you are still using a cached address book.  Restarting outlook and pressing F9 to sync should download them immediately but for some reason it sometimes takes a little longer to happen.  Will look into it further

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Windows Server 2003

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