Windows Update Install Button Not Functioning

Hi Everyone,

I'm having some trouble installing windows updates on a computer at my work. The windows update site lets me search for, and select, updates for windows 2000, but when I click the "install now" button nothing happens. I tried downloading and installing the updates manually, but this didn't solve the button problem. Does anyone know how to fix this? It might take me a couple of days to try out the solution, due to it not being my computer, but I will work on it as soon as I can, because this problem needs to be fixed ASAP.

Thanks for the help!
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Hi TheSunDevil,

This might be due to an Ad/Pop-up blocker or even a script blocker. See section "EULA does not pop up after clicking Install Now" in this page:

You might want to make sure the windows updater itself is up-to-date.
Danny ChildIT ManagerCommented:
Some stuff I've tried in the past:

Windows Update Problems
(hanging at the Scanning 0% stage)
What I did was to reinstall IE6 SP1 (which in fact is all of IE) over the top.  

I also went thru most of the following:
delete c:\Program Files\WindowsUpdate
delete c:\WUtemp
check C:\Windows\Windows Update.log (Win XP & Win98/Me) for error codes.
clear out Temp Internet Files
clear out Temp folder
check date and time are correct.  And time zone!
check Tools.. Internet Options.. General.. Languages is set!
disable AV and check again
check for silly settings in a hosts file
delete HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations
Start.. Run.. scanreg /fix

reinstall IE6 sp1 over the top.
here's where you get ie from - small download at first, then it hits you….

or to run elsewhere (ie download on a fast connection, and burn to cd)

if there's problems with the procedure in that last link, see here:;en-us;q257249

other errors:

to reinstall windows update
For Windows 2000, Windows XP, or Windows Server 2003:
download controls from and save them to your desktop.
Extract the .cab file following the steps below:  
1. Go to the desktop and right click the file.
2. Click "Open".
3. Select all the files listed.
4. Right click on them and click "Extract."
5. Point to a known location (like the desktop) and click "OK."
6. Go to the location you selected and right click the iuctl.inf file.
5. Click "Install."

it was the ie install that worked for me, but the others seem sensible too.
hth, Danny

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Danny ChildIT ManagerCommented:
why thank you kindly....
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Windows 2000

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