Outlook errors out upon every start

I just reinstalled Windows XP.  Now, I have a fresh copy of Windows, with all updates and service packs.  I also have a fresh copy of Office 2003.  Everything was running fine until I installed all the available updates for Office.  Now, every time I open Outlook, I get an error.  It forces Outlook to close and gives me an option to restart Outlook.  I check restart, but I only get the same error upon restarting Outlook.  Here is the information from the event viewer regarding this error:

Event Type:      Error
Event Source:      Microsoft Office 11
Event Category:      None
Event ID:      1000
Date:            7/7/2005
Time:            12:07:34 PM
User:            N/A
Computer:      RTILAPTOP03
Description:
Faulting application outlook.exe, version 11.0.6353.0, stamp 408f2937, faulting module riched20.dll, version 5.50.99.2009, stamp 40d0d027, debug? 0, fault address 0x000129f9.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00   A.p.p.l.
0008: 69 00 63 00 61 00 74 00   i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00   i.o.n. .
0018: 46 00 61 00 69 00 6c 00   F.a.i.l.
0020: 75 00 72 00 65 00 20 00   u.r.e. .
0028: 20 00 6f 00 75 00 74 00    .o.u.t.
0030: 6c 00 6f 00 6f 00 6b 00   l.o.o.k.
0038: 2e 00 65 00 78 00 65 00   ..e.x.e.
0040: 20 00 31 00 31 00 2e 00    .1.1...
0048: 30 00 2e 00 36 00 33 00   0...6.3.
0050: 35 00 33 00 2e 00 30 00   5.3...0.
0058: 20 00 34 00 30 00 38 00    .4.0.8.
0060: 66 00 32 00 39 00 33 00   f.2.9.3.
0068: 37 00 20 00 69 00 6e 00   7. .i.n.
0070: 20 00 72 00 69 00 63 00    .r.i.c.
0078: 68 00 65 00 64 00 32 00   h.e.d.2.
0080: 30 00 2e 00 64 00 6c 00   0...d.l.
0088: 6c 00 20 00 35 00 2e 00   l. .5...
0090: 35 00 30 00 2e 00 39 00   5.0...9.
0098: 39 00 2e 00 32 00 30 00   9...2.0.
00a0: 30 00 39 00 20 00 34 00   0.9. .4.
00a8: 30 00 64 00 30 00 64 00   0.d.0.d.
00b0: 30 00 32 00 37 00 20 00   0.2.7. .
00b8: 66 00 44 00 65 00 62 00   f.D.e.b.
00c0: 75 00 67 00 20 00 30 00   u.g. .0.
00c8: 20 00 61 00 74 00 20 00    .a.t. .
00d0: 6f 00 66 00 66 00 73 00   o.f.f.s.
00d8: 65 00 74 00 20 00 30 00   e.t. .0.
00e0: 30 00 30 00 31 00 32 00   0.0.1.2.
00e8: 39 00 66 00 39 00 0d 00   9.f.9...
00f0: 0a 00                     ..      

Can anyone help, please?!

Thank you,
Brennon
LVL 2
TechComposerAsked:
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war1Commented:
Greetings, TechComposer!

Windows XP2 could be interfering with one of the updates.

 Uninstall Outlook and the update.  Reinstall Outlook and make sure it works.

Reinstall the Outlook updates one at time. Make sure Outlook works each time. You should be able to find which update is causing the problem.

Cheers!

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governor_arnoldCommented:
Try a detect and repair under the Help menu. If everything works correctly, Outlook will ask you for your office cd's and load the original files off the CD and back to their spot on your hard drive. Hopefully replacing the files that are corrupting the launch of outlook.  

Then as War1 said, "Reinstall the Outlook updates one at time. Make sure Outlook works each time. You should be able to find which update is causing the problem."


TechComposerAuthor Commented:
Is there a way to uninstall the updates first before reinstalling them?
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governor_arnoldCommented:
under add and remove programs check the checkbox at the top of the screen that says Show Updates and you will be able to see all of the updates for office and windows xp. from there you will be able to uninstall individual updates.

war1Commented:
>>  Is there a way to uninstall the updates first before reinstalling them?

If the updates are in the Add/Remove Programs list, then you can uninstall them.
TechComposerAuthor Commented:
I am not able to uninstall any of the installed Office updates.  Also, I have noticed that this same error is occuring anytime I open any Office 2003 program.  Is my ONLY option to reinstall Office?!
rvidal393Commented:
You may be able to get away with just renaming the riched20.dll file and repairing outlook.

Rename Riched20.dll
1. Click Start, point to Find, and click Files Or Folders. In the Named box, type Riched20.dll, and then click Find Now.  
2. In the Search Results list, right-click Riched20.dll, and then click Rename on the shortcut menu. Rename the extension ".dll" to ".old".  

Repair Outlook
1. Click Start, point to Settings and click Control Panel.  
2. In Control Panel, double-click the Add/Remove Programs icon.  
3. In the list of installed programs, click to select either Microsoft Outlook or Microsoft Office, depending on how you installed Outlook.  
4. Click Add/Remove.  
5. Once the setup screen appears, click Repair Office.  
6. Click "Repair errors in my Office installation," and then click Finish.  

rvidal393Commented:
There are several files with the same name.  Make sure you rename the one in the C:\Program Files\Common Files\Microsoft Shared\Office11 folder.
war1Commented:
>> Is my ONLY option to reinstall Office?!

You can repair Office.  If you go to Add/Remove Programs, click to remove Office, you will get a menu to repair or uninstall.
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