My laptop (IBM Thinkpad T23 with windows XP Professional) DVD Drive can read CDs but not DVDs. Whenever any DVD (Original Movie DVD/DVD+R) is inserted, the laptop hangs, and I get a Windows message, 'D:\ is not accessible. The request could not be performed because of an I/O device error'
In 'My Computer', under Devices with a Removable Storage, it is shown as 'DVD Drive (D:)' along with the picture of the DVD Drive. But whenever a DVD is inserted, it changes to 'CD Drive (D:)'.
When I right-click on D: Drive and see the Properties, under General tab I see a DVD Drive icon, but it is shown Type:CD Drive, File System: Unknown; In Hardware tab, queerly I see both the Hard Drive and DVD drive listed - and when clicked on either of them, under Device Properties, I see that the 'Location is 0 (0)' for both of them, and that the device is working properly. The DVD Drive is listed as MATSHITA DVD-ROM SR-8175, but below that, under Device Properties, it is shown as 'Manufacturer:
(Standard CD-ROM drives). Also, when I right-clicked on C: Drive and saw the properties, here too I saw both disks listed under Hardware tab with location 0 (0) for both of them again, and that each device is working properly.
In Control Panel-System-Hardware-Device Manager, under DVD/CD-ROM Drives, I see it listed as MATSHITA DVD-ROM SR-8175. When right-clicked on it, in properties, in General tab, I see 'Device type: DVD/CD-ROM Drive' and that it is working properly. In Driver tab, it is shown as MATSHITA.....8175.
I tried Windows troubleshooter and IBM Thinkpad online trouble shooter, but both were saying that the device was working properly. I downloaded all latest drivers for Thinkpad T23 from IBM.com, including the latest BIOS update.
I bought this used Thinkpad T23 from ebay without OS. I loaded Windows XP Pro by myself. This DVD problem has pestering me for the past several days. I am not able to fully do my daily duties, as this is always in the mind. Kindly help me out of this.