I created an account for a new user today in active directory. They were able to log into the network how ever i cant setup their Outlook profile. Their name does not show up in our company address book. When i look at the properties of the account on my exchange server the exchange tabs are there but there is no SMTP or x400 accounts setup. Its been over 3 hours since i set them up. I have tried to replicate the servers to no avail. Please help. I have experienced this before and deleting the user and trying it again sometimes works. However i think it might be part of a bigger problem.