I'm having problems with the web setup on an 837 router.
Setup page comes up OK, but there is an applet window that says "checking the router model, IOS version and IOS features.
This keeps running and running until it eventually comes up with an error saying it cannot comunicate.
The laptop connected directly to the router has no firewall on.
Failing this, how can I reset the router to the factory defaults? (bit of a newbie here)
I can connect OK via a console.
P.S. This is a used router, so I have no idea how it's configured