Windows BLUE screen and system reboots!! Error code returned from event viewer! PLEASE HELP

Hi There,

Im running XP PRO SP2 with all post hot fixes loaded. Every now and then I get a blue screen and my machine shuts down (sometimes when I'm on the internet and sometimes just when I am using the PC normally.

 After reboot the following error code appears in the event log:

Eventid: 1003    Source: System Error
Error code 100000d1, parameter1 e9ccf719, parameter2 00000002, parameter3 00000001, parameter4 ebcf4a5c.

Can not find anything on the net. What does this error mean? How can I prevent this from happening.
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JoeWeb Application DeveloperCommented:
This link might shed some light

ebcf4a5c is the failing instruction address and I believe that it is a device driver. When Windows crashes with blue screen, it writes a system event 1001 and a minidump to the folder \windows\minidump. Check system event 1001 and it has the content of the blue screen

Control Panel -> Adminstrative Tools -> Event Viewer -> System -> Event 1001. Copy the content and paste it back here

Zip 5 to 6 minidumps and attach the zip files at any webspace. I will study the dump and find out the culprit.
OWASP: Avoiding Hacker Tricks

Learn to build secure applications from the mindset of the hacker and avoid being exploited.

Dmitri FarafontovLinux Systems AdminCommented:
Surely, just attach the zip file somewhere. I would like to have a look as well.
Master-mAuthor Commented:
Here is the contents from the event:

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 08/07/2005
Time: 10:59:34 PM
User: N/A
Computer: DESKTOP

Error code 100000d1, parameter1 e9ccf719, parameter2 00000002, parameter3 00000001, parameter4 ebcf4a5c.

For more information, see Help and Support Center at

0000: 53 79 73 74 65 6d 20 45   System E
0008: 72 72 6f 72 20 20 45 72   rror  Er
0010: 72 6f 72 20 63 6f 64 65   ror code
0018: 20 31 30 30 30 30 30 64    100000d
0020: 31 20 20 50 61 72 61 6d   1  Param
0028: 65 74 65 72 73 20 65 39   eters e9
0030: 63 63 66 37 31 39 2c 20   ccf719,
0038: 30 30 30 30 30 30 30 32   00000002
0040: 2c 20 30 30 30 30 30 30   , 000000
0048: 30 31 2c 20 65 62 63 66   01, ebcf
0050: 34 61 35 63               4a5c    

Dont have any webspace to put dump files. Any suggestions where?

Hope you guys can help
Dmitri FarafontovLinux Systems AdminCommented:
About event id 1003 (See if that helps)

You can upload files to
The minidump has the most useful diagnostic information. Zip 3 to 4 minidumps and attach them at any Webspace.
Master-mAuthor Commented:
I have added the files to rapid share at:
Two minidumps crashed at BIPAC-u.sys and the culprit is modem driver.

BugCheck 100000D1, {e9ccf719, 2, 1, ebcf4a5c}
Probably caused by : BIPAC_u.sys ( BIPAC_u+5a5c )

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Are using an usb Hayes USB modem? Fromn the stack trace, XP crashes at BIPAC_u after the USB complete the data transfer. It is the USB modem driver problem, you have to upgrade the USB modem driver.

Stack Trace
fc5addc eb2a2425 0000003f 00000001 00000000 BIPAC_u+0x28194
f7c5ae04 eb2a34c4 86089c03 00000007 0000003f BIPAC_u+0x28425
f7c5ae30 eb2a3d48 00000004 00000001 85ef20e7 BIPAC_u+0x294c4
f7c5ae78 f667fee5 85ef2008 8447c748 8627b028 BIPAC_u+0x29d48
f7c5aee0 f6680b57 85ef1208 00000000 8627b7d8 USBPORT!USBPORT_CompleteTransfer+0x373
f7c5af10 f6681754 026e6f44 8627b0e0 8627b0e0 USBPORT!USBPORT_DoneTransfer+0x137
f7c5af48 f6682f6a 8627b028 804e56fc 8627b230 USBPORT!USBPORT_FlushDoneTransferList+0x16c
f7c5af74 f6690fb0 8627b028 804e56fc 8627b028 USBPORT!USBPORT_DpcWorker+0x224
f7c5afb0 f6691128 8627b028 00000001 860969e8 USBPORT!USBPORT_IsrDpcWorker+0x37e
f7c5afcc 804dcd22 8627b64c 6b755044 00000000 USBPORT!USBPORT_IsrDpc+0x166
f7c5aff4 804dc88d ef1f0bf4 00000000 00000000 nt!KiRetireDpcList+0x61
Do you have any update?
Master-mAuthor Commented:
Thanks cpc2004.

I have Duxbary external ISDN modem.

I have downloaded an new driver but still have the problem of the blue screen. Looks like I will have to try another modem
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows XP

From novice to tech pro — start learning today.