I recently trialed a kaspersky anti virus and when it expired I bought the 2 year version because I thought it was good but when I tried to run the program to start the wizard I got the Win32 error.
I tried downloading it again to no avail. Then I tried downloading another program just to test it if was the download or my laptop, it was my laptop!
I wiped my whole system using my Acer recovery cd-roms, lost all my files and folders in the process and then it stillcame up with the error. I can download the program setups to my desktop, but when I try to run or open them I get the Wim32 error.
I have tried looking on the microsoft site and have been getting some help from the kaspersky UK lab, but their help has been limited.
please help me.