Email Alert


How do I set up Outlook to generate a pop-up box when I recieve new mail?

(I had this before, but had to reinstall Outlook and can't seem to figure out how to get that alert again.)

Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Lee W, MVPTechnology and Business Process AdvisorCommented:
May depend on the version of Outlook.  In 2000, go to the Tools menu, select options, click the "E-mail Options..." button, then check the box for "Display a notification message when new mail arrives".  Then OK out.
EBrennerAuthor Commented:
I have Outlook 2003.  I tried the above, but it doesn't seem to work.  I think it needs a rule, as I recall.

Any other ideas?
David LeeCommented:
Hi EBrenner,

What version of Outlook?

Your Guide to Achieving IT Business Success

The IT Service Excellence Tool Kit has best practices to keep your clients happy and business booming. Inside, you’ll find everything you need to increase client satisfaction and retention, become more competitive, and increase your overall success.

David LeeCommented:
Disregard my comment.  My screen hadn't refreshed and I didn't see the comments that'd already been made.
Hi EBrenner,

For Outlook 2002 (should be similar for 2003), the notify setting is as follows

On the Tools menu, click Options.
Click the Preferences tab, and then click E-Mail Options > Advanced E-Mail Options
Do one or more of the following:
Display a message when messages arrive

Select the Display a notification message when new mail arrives check box.

Play a sound when messages arrive

Click Advanced E-Mail Options.

Under When new items arrive, select Play a sound.

Change the mouse cursor when messages arrive

Click Advanced E-Mail Options.

Under When new items arrive, select Briefly change the mouse cursor.

EBrennerAuthor Commented:

Okay, I tried this, but it doesn't seem to work.  Even if I could get it to work, I don't think this route would work because the alert will stay for a maximum of 30 seconds.

What I used to have was a little box that would come up (for example, I'm typing now in IE and I had it where a little window would pop up and show that I had a new email message.)  Or if I were a way for an hour, I could glance at my computer from across the room and see a window indicating I had new mail.

As I mentioned above, I recall it being a rule, BUT, whatever would get the job done.

Any other ideas?
Wondering if this helps

How to use the Desktop Alerts feature in Outlook 2003;en-us;831399



Sounds like you want something with a little more functionality than OL2003 offers.  You could try something like Mail Alert which lets you keep the alert active for longer than Outlook's 30 seconds:

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
EBrennerAuthor Commented:
Thanks.  It works almost exactly like I'd like except it comes up at the bottom of the monitor instead of the center.  It's strange that I can't get this going within Outlook '03.  I thought that's what I had before, but maybe not.
Anyway, thanks.
EBrennerAuthor Commented:
And thanks to everyone else who tried to answer!

Thanks for the points and I hope Mail Alert works out well for you!
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.