Error number: 0x800A01AE WHEN USING WINDOWS UPDATE

Greetings, Marcheblanc!

 This issue may occur if the following files are not present or unregistered

C:\windows\system32\msxml.dll

C:\windows\system32\msxml2.dll

C:\windows\system32\msxml2r.dll

C:\windows\system32\msxml3.dll

C:\windows\system32\msxml3r.dll

 Verify that these files are present and then run the following command

 Regsvr32 msxml3.dll

Regsvr32 msxml2.dll

Regsvr32 msxml.dll

https://www.experts-exchange.com/questions/21311196/Windows-Update-Error-Error-number-0x800A01AE.html 


Cheers!

Hi,

Notice please that I have mentioned in my question that I tried everything suggested on the Web including Experts-Exchange. (regsvr32 msxml*.dll) but nothing works.


So I did what you suggest first... and you have found it on the «Experts-Exchange» web site.

Another suggestion please!

Marcheblanc

Marcheblanc,

If the above does not work,

Go directly the Windows Update site
http://v4.windowsupdate.microsoft.com/en/default.asp

Clear your cache.  Delete all temporary internet files and cookies.  Make sure your system time and date is correct.

Windows Update Trouble Shooter
http://www.michna.com/kb/WxWindowsUpdate.htm

Alternative way to download Windows and other updates. Use Bigfix.

http://www.bigfix.com/website/index.html

Hi Kweinzer,

Bingo. You are perfectly right and you have the points.

I did exactly what you suggest and «windows works».

It surely was a Malware and I took care of it.

Thanks for your prompt answer! I submit this comment and accept your answer after.

Marcheblanc

war1 FYI      http://www.bigfix.com/website/index.html      appears to be a dead link.
Bob

Bob, thanks for letting me know. Bigfix changed the download page.

thanks kweinzerl, your answer got me out of trouble too :D

cheers,
chris