mrbungle50
asked on
Network drops out randomly on XP client (server 2003)
HI All, Today is my day to ask lots of questions here on EE!
I have an XP client which randomly loses network connectivity during the course of the day.
Here's the scenario.
Over the course of a day, the client can be using any application (I saw this happen just using windows explorer, but it happens on any app) I have checked with DELL support and ran the diagnostics on the machine with the DELL tech.
I have re-installed the O/S and formatted the disk, and replaced the network card with an aftermarket brand. I have checked all drivers and such, I am leaning towards the motherboard may be faulty on the pci slots? or possibly the ram memory may be faulty?
The one other thing that I would like help looking into is could it be his profile or someting in it on the server?
This machine came across from an NT4.0 domain and the profile was pretty much copied across. It used to happen on the NT4.0 domain as well as the new 2003 server.
When it happened last time I ran the windows help Network diagnostics and it failed giving the below result:
Network Adapters FAILED
+ [00000001] RAS Async Adapter
ArpAlwaysSourceRoute = (empty)
ArpUseEtherSNAP = (empty)
Caption = [00000001] RAS Async Adapter
DatabasePath = (empty)
DeadGWDetectEnabled = (empty)
DefaultTOS = (empty)
DefaultTTL = (empty)
Description = RAS Async Adapter
DHCPEnabled = FALSE
DHCPLeaseExpires = (empty)
DHCPLeaseObtained = (empty)
DNSDomain = (empty)
DNSDomainSuffixSearchOrder = (empty)
DNSEnabledForWINSResolutio n = (empty)
DNSHostName = (empty)
DomainDNSRegistrationEnabl ed = (empty)
ForwardBufferMemory = (empty)
FullDNSRegistrationEnabled = (empty)
GatewayCostMetric = (empty)
IGMPLevel = (empty)
Index = 1
IPConnectionMetric = (empty)
IPEnabled = FALSE
IPFilterSecurityEnabled = (empty)
IPPortSecurityEnabled = (empty)
IPSecPermitIPProtocols = (empty)
IPSecPermitTCPPorts = (empty)
IPSecPermitUDPPorts = (empty)
IPSubnet = (empty)
IPUseZeroBroadcast = (empty)
IPXAddress = (empty)
IPXEnabled = FALSE
IPXFrameType = (empty)
IPXMediaType = (empty)
IPXNetworkNumber = (empty)
IPXVirtualNetNumber = (empty)
KeepAliveInterval = (empty)
KeepAliveTime = (empty)
MACAddress = (empty)
MTU = (empty)
NumForwardPackets = (empty)
PMTUBHDetectEnabled = (empty)
PMTUDiscoveryEnabled = (empty)
ServiceName = AsyncMac
SettingID = {EE69D611-BACE-4E4D-8F1B-C 64DB1C7E78 E}
TcpipNetbiosOptions = (empty)
TcpMaxConnectRetransmissio ns = (empty)
TcpMaxDataRetransmissions = (empty)
TcpNumConnections = (empty)
TcpUseRFC1122UrgentPointer = (empty)
TcpWindowSize = (empty)
WINSEnableLMHostsLookup = (empty)
WINSHostLookupFile = (empty)
WINSScopeID = (empty)
+ [00000002] WAN Miniport (L2TP)
ArpAlwaysSourceRoute = (empty)
ArpUseEtherSNAP = (empty)
Caption = [00000002] WAN Miniport (L2TP)
DatabasePath = (empty)
DeadGWDetectEnabled = (empty)
DefaultTOS = (empty)
DefaultTTL = (empty)
Description = WAN Miniport (L2TP)
DHCPEnabled = FALSE
DHCPLeaseExpires = (empty)
DHCPLeaseObtained = (empty)
DNSDomain = (empty)
DNSDomainSuffixSearchOrder = (empty)
DNSEnabledForWINSResolutio n = (empty)
DNSHostName = (empty)
DomainDNSRegistrationEnabl ed = (empty)
ForwardBufferMemory = (empty)
FullDNSRegistrationEnabled = (empty)
GatewayCostMetric = (empty)
IGMPLevel = (empty)
Index = 2
IPConnectionMetric = (empty)
IPEnabled = FALSE
IPFilterSecurityEnabled = (empty)
IPPortSecurityEnabled = (empty)
IPSecPermitIPProtocols = (empty)
IPSecPermitTCPPorts = (empty)
IPSecPermitUDPPorts = (empty)
IPSubnet = (empty)
IPUseZeroBroadcast = (empty)
IPXAddress = (empty)
IPXEnabled = FALSE
IPXFrameType = (empty)
IPXMediaType = (empty)
IPXNetworkNumber = (empty)
IPXVirtualNetNumber = (empty)
KeepAliveInterval = (empty)
KeepAliveTime = (empty)
MACAddress = (empty)
MTU = (empty)
NumForwardPackets = (empty)
PMTUBHDetectEnabled = (empty)
PMTUDiscoveryEnabled = (empty)
ServiceName = Rasl2tp
SettingID = {531D6D8D-F122-42A2-8C68-B 13D404036D 2}
TcpipNetbiosOptions = (empty)
TcpMaxConnectRetransmissio ns = (empty)
TcpMaxDataRetransmissions = (empty)
TcpNumConnections = (empty)
TcpUseRFC1122UrgentPointer = (empty)
TcpWindowSize = (empty)
WINSEnableLMHostsLookup = (empty)
WINSHostLookupFile = (empty)
WINSScopeID = (empty)
+ [00000003] WAN Miniport (PPTP)
ArpAlwaysSourceRoute = (empty)
ArpUseEtherSNAP = (empty)
Caption = [00000003] WAN Miniport (PPTP)
DatabasePath = (empty)
DeadGWDetectEnabled = (empty)
DefaultTOS = (empty)
DefaultTTL = (empty)
Description = WAN Miniport (PPTP)
DHCPEnabled = FALSE
DHCPLeaseExpires = (empty)
DHCPLeaseObtained = (empty)
DNSDomain = (empty)
DNSDomainSuffixSearchOrder = (empty)
DNSEnabledForWINSResolutio n = (empty)
DNSHostName = (empty)
DomainDNSRegistrationEnabl ed = (empty)
ForwardBufferMemory = (empty)
FullDNSRegistrationEnabled = (empty)
GatewayCostMetric = (empty)
IGMPLevel = (empty)
Index = 3
IPConnectionMetric = (empty)
IPEnabled = FALSE
IPFilterSecurityEnabled = (empty)
IPPortSecurityEnabled = (empty)
IPSecPermitIPProtocols = (empty)
IPSecPermitTCPPorts = (empty)
IPSecPermitUDPPorts = (empty)
IPSubnet = (empty)
IPUseZeroBroadcast = (empty)
IPXAddress = (empty)
IPXEnabled = FALSE
IPXFrameType = (empty)
IPXMediaType = (empty)
IPXNetworkNumber = (empty)
IPXVirtualNetNumber = (empty)
KeepAliveInterval = (empty)
KeepAliveTime = (empty)
MACAddress = 50:50:54:50:30:30
MTU = (empty)
NumForwardPackets = (empty)
PMTUBHDetectEnabled = (empty)
PMTUDiscoveryEnabled = (empty)
ServiceName = PptpMiniport
SettingID = {F92C0C1B-622B-40E5-B37A-D 8D5A80F11B A}
TcpipNetbiosOptions = (empty)
TcpMaxConnectRetransmissio ns = (empty)
TcpMaxDataRetransmissions = (empty)
TcpNumConnections = (empty)
TcpUseRFC1122UrgentPointer = (empty)
TcpWindowSize = (empty)
WINSEnableLMHostsLookup = (empty)
WINSHostLookupFile = (empty)
WINSScopeID = (empty)
+ [00000004] WAN Miniport (PPPOE)
ArpAlwaysSourceRoute = (empty)
ArpUseEtherSNAP = (empty)
Caption = [00000004] WAN Miniport (PPPOE)
DatabasePath = (empty)
DeadGWDetectEnabled = (empty)
DefaultTOS = (empty)
DefaultTTL = (empty)
Description = WAN Miniport (PPPOE)
DHCPEnabled = FALSE
DHCPLeaseExpires = (empty)
DHCPLeaseObtained = (empty)
DNSDomain = (empty)
DNSDomainSuffixSearchOrder = (empty)
DNSEnabledForWINSResolutio n = (empty)
DNSHostName = (empty)
DomainDNSRegistrationEnabl ed = (empty)
ForwardBufferMemory = (empty)
FullDNSRegistrationEnabled = (empty)
GatewayCostMetric = (empty)
IGMPLevel = (empty)
Index = 4
IPConnectionMetric = (empty)
IPEnabled = FALSE
IPFilterSecurityEnabled = (empty)
IPPortSecurityEnabled = (empty)
IPSecPermitIPProtocols = (empty)
IPSecPermitTCPPorts = (empty)
IPSecPermitUDPPorts = (empty)
IPSubnet = (empty)
IPUseZeroBroadcast = (empty)
IPXAddress = (empty)
IPXEnabled = FALSE
IPXFrameType = (empty)
IPXMediaType = (empty)
IPXNetworkNumber = (empty)
IPXVirtualNetNumber = (empty)
KeepAliveInterval = (empty)
KeepAliveTime = (empty)
MACAddress = 33:50:6F:45:30:30
MTU = (empty)
NumForwardPackets = (empty)
PMTUBHDetectEnabled = (empty)
PMTUDiscoveryEnabled = (empty)
ServiceName = RasPppoe
SettingID = {35467371-CE58-4E0A-A35C-9 8F5EB738BA 2}
TcpipNetbiosOptions = (empty)
TcpMaxConnectRetransmissio ns = (empty)
TcpMaxDataRetransmissions = (empty)
TcpNumConnections = (empty)
TcpUseRFC1122UrgentPointer = (empty)
TcpWindowSize = (empty)
WINSEnableLMHostsLookup = (empty)
WINSHostLookupFile = (empty)
WINSScopeID = (empty)
+ [00000005] Direct Parallel
ArpAlwaysSourceRoute = (empty)
ArpUseEtherSNAP = (empty)
Caption = [00000005] Direct Parallel
DatabasePath = (empty)
DeadGWDetectEnabled = (empty)
DefaultTOS = (empty)
DefaultTTL = (empty)
Description = Direct Parallel
DHCPEnabled = FALSE
DHCPLeaseExpires = (empty)
DHCPLeaseObtained = (empty)
DNSDomain = (empty)
DNSDomainSuffixSearchOrder = (empty)
DNSEnabledForWINSResolutio n = (empty)
DNSHostName = (empty)
DomainDNSRegistrationEnabl ed = (empty)
ForwardBufferMemory = (empty)
FullDNSRegistrationEnabled = (empty)
GatewayCostMetric = (empty)
IGMPLevel = (empty)
Index = 5
IPConnectionMetric = (empty)
IPEnabled = FALSE
IPFilterSecurityEnabled = (empty)
IPPortSecurityEnabled = (empty)
IPSecPermitIPProtocols = (empty)
IPSecPermitTCPPorts = (empty)
IPSecPermitUDPPorts = (empty)
IPSubnet = (empty)
IPUseZeroBroadcast = (empty)
IPXAddress = (empty)
IPXEnabled = FALSE
IPXFrameType = (empty)
IPXMediaType = (empty)
IPXNetworkNumber = (empty)
IPXVirtualNetNumber = (empty)
KeepAliveInterval = (empty)
KeepAliveTime = (empty)
MACAddress = (empty)
MTU = (empty)
NumForwardPackets = (empty)
PMTUBHDetectEnabled = (empty)
PMTUDiscoveryEnabled = (empty)
ServiceName = Raspti
SettingID = {07887565-6915-4922-B476-2 56B5AFC5A9 E}
TcpipNetbiosOptions = (empty)
TcpMaxConnectRetransmissio ns = (empty)
TcpMaxDataRetransmissions = (empty)
TcpNumConnections = (empty)
TcpUseRFC1122UrgentPointer = (empty)
TcpWindowSize = (empty)
WINSEnableLMHostsLookup = (empty)
WINSHostLookupFile = (empty)
WINSScopeID = (empty)
+ [00000006] WAN Miniport (IP)
ArpAlwaysSourceRoute = (empty)
ArpUseEtherSNAP = (empty)
Caption = [00000006] WAN Miniport (IP)
DatabasePath = (empty)
DeadGWDetectEnabled = (empty)
DefaultTOS = (empty)
DefaultTTL = (empty)
Description = WAN Miniport (IP)
DHCPEnabled = FALSE
DHCPLeaseExpires = (empty)
DHCPLeaseObtained = (empty)
DNSDomain = (empty)
DNSDomainSuffixSearchOrder = (empty)
DNSEnabledForWINSResolutio n = (empty)
DNSHostName = (empty)
DomainDNSRegistrationEnabl ed = (empty)
ForwardBufferMemory = (empty)
FullDNSRegistrationEnabled = (empty)
GatewayCostMetric = (empty)
IGMPLevel = (empty)
Index = 6
IPConnectionMetric = (empty)
IPEnabled = FALSE
IPFilterSecurityEnabled = (empty)
IPPortSecurityEnabled = (empty)
IPSecPermitIPProtocols = (empty)
IPSecPermitTCPPorts = (empty)
IPSecPermitUDPPorts = (empty)
IPSubnet = (empty)
IPUseZeroBroadcast = (empty)
IPXAddress = (empty)
IPXEnabled = FALSE
IPXFrameType = (empty)
IPXMediaType = (empty)
IPXNetworkNumber = (empty)
IPXVirtualNetNumber = (empty)
KeepAliveInterval = (empty)
KeepAliveTime = (empty)
MACAddress = (empty)
MTU = (empty)
NumForwardPackets = (empty)
PMTUBHDetectEnabled = (empty)
PMTUDiscoveryEnabled = (empty)
ServiceName = NdisWan
SettingID = {A87D9E61-E9F8-41C1-A86C-3 4017BA2AC2 3}
TcpipNetbiosOptions = (empty)
TcpMaxConnectRetransmissio ns = (empty)
TcpMaxDataRetransmissions = (empty)
TcpNumConnections = (empty)
TcpUseRFC1122UrgentPointer = (empty)
TcpWindowSize = (empty)
WINSEnableLMHostsLookup = (empty)
WINSHostLookupFile = (empty)
WINSScopeID = (empty)
+ [00000007] Packet Scheduler Miniport
ArpAlwaysSourceRoute = (empty)
ArpUseEtherSNAP = (empty)
Caption = [00000007] Packet Scheduler Miniport
DatabasePath = (empty)
DeadGWDetectEnabled = (empty)
DefaultTOS = (empty)
DefaultTTL = (empty)
Description = Packet Scheduler Miniport
DHCPEnabled = FALSE
DHCPLeaseExpires = (empty)
DHCPLeaseObtained = (empty)
DNSDomain = (empty)
DNSDomainSuffixSearchOrder = (empty)
DNSEnabledForWINSResolutio n = (empty)
DNSHostName = (empty)
DomainDNSRegistrationEnabl ed = (empty)
ForwardBufferMemory = (empty)
FullDNSRegistrationEnabled = (empty)
GatewayCostMetric = (empty)
IGMPLevel = (empty)
Index = 7
IPConnectionMetric = (empty)
IPEnabled = FALSE
IPFilterSecurityEnabled = (empty)
IPPortSecurityEnabled = (empty)
IPSecPermitIPProtocols = (empty)
IPSecPermitTCPPorts = (empty)
IPSecPermitUDPPorts = (empty)
IPSubnet = (empty)
IPUseZeroBroadcast = (empty)
IPXAddress = (empty)
IPXEnabled = FALSE
IPXFrameType = (empty)
IPXMediaType = (empty)
IPXNetworkNumber = (empty)
IPXVirtualNetNumber = (empty)
KeepAliveInterval = (empty)
KeepAliveTime = (empty)
MACAddress = EC:90:20:52:41:53
MTU = (empty)
NumForwardPackets = (empty)
PMTUBHDetectEnabled = (empty)
PMTUDiscoveryEnabled = (empty)
ServiceName = (empty)
SettingID = {244EEC9A-63CC-4A05-BF20-5 099BC318FC 7}
TcpipNetbiosOptions = (empty)
TcpMaxConnectRetransmissio ns = (empty)
TcpMaxDataRetransmissions = (empty)
TcpNumConnections = (empty)
TcpUseRFC1122UrgentPointer = (empty)
TcpWindowSize = (empty)
WINSEnableLMHostsLookup = (empty)
WINSHostLookupFile = (empty)
WINSScopeID = (empty)
- [00000008] Intel(R) PRO/100 VE Network Connection (FAILED)
ArpAlwaysSourceRoute = (empty)
ArpUseEtherSNAP = (empty)
Caption = [00000008] Intel(R) PRO/100 VE Network Connection
DatabasePath = %SystemRoot%\System32\driv ers\etc
DeadGWDetectEnabled = (empty)
+ DefaultIPGateway = 192.168.0.200(Same Subnet) (FAILED)
Pinging 192.168.0.200 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 192.168.0.200:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
DefaultTOS = (empty)
DefaultTTL = (empty)
Description = Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
DHCPEnabled = TRUE
DHCPLeaseExpires = 03:22:01 23/08/2005
DHCPLeaseObtained = 00:22:01 15/08/2005
- DHCPServer = 192.168.0.1 (FAILED)
Pinging 192.168.0.1 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
DNSDomain = (empty)
DNSDomainSuffixSearchOrder = (empty)
DNSEnabledForWINSResolutio n = FALSE
DNSHostName = regus3
- DNSServerSearchOrder (FAILED)
+ 192.168.0.1 (FAILED)
Pinging 192.168.0.1 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
+ 192.168.0.200 (FAILED)
Pinging 192.168.0.200 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 192.168.0.200:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
+ 158.152.1.58 (FAILED)
Pinging 158.152.1.58 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 158.152.1.58:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
+ 158.152.1.43 (FAILED)
Pinging 158.152.1.43 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 158.152.1.43:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
DomainDNSRegistrationEnabl ed = (empty)
ForwardBufferMemory = (empty)
FullDNSRegistrationEnabled = (empty)
GatewayCostMetric = 20
IGMPLevel = (empty)
Index = 8
+ IPAddress = 192.168.0.67 (PASSED)
Pinging 192.168.0.67 with 32 bytes of data:
Reply from 192.168.0.67: bytes=32 time<1ms TTL=0
Reply from 192.168.0.67: bytes=32 time<1ms TTL=0
Reply from 192.168.0.67: bytes=32 time<1ms TTL=0
Reply from 192.168.0.67: bytes=32 time<1ms TTL=0
Ping statistics for 192.168.0.67:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
IPConnectionMetric = 20
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPPortSecurityEnabled = (empty)
IPSecPermitIPProtocols = 0
IPSecPermitTCPPorts = 0
IPSecPermitUDPPorts = 0
IPSubnet = 255.255.255.0
IPUseZeroBroadcast = (empty)
IPXAddress = (empty)
IPXEnabled = FALSE
IPXFrameType = (empty)
IPXMediaType = (empty)
IPXNetworkNumber = (empty)
IPXVirtualNetNumber = (empty)
KeepAliveInterval = (empty)
KeepAliveTime = (empty)
MACAddress = 00:0C:F1:E1:51:C8
MTU = (empty)
NumForwardPackets = (empty)
PMTUBHDetectEnabled = (empty)
PMTUDiscoveryEnabled = (empty)
ServiceName = E100B
SettingID = {49385A34-0BF9-4FE9-8644-4 1B65072B61 7}
TcpipNetbiosOptions = 0
TcpMaxConnectRetransmissio ns = (empty)
TcpMaxDataRetransmissions = (empty)
TcpNumConnections = (empty)
TcpUseRFC1122UrgentPointer = (empty)
TcpWindowSize = (empty)
WINSEnableLMHostsLookup = TRUE
WINSHostLookupFile = (empty)
WINSPrimaryServer = (empty)
WINSScopeID = (empty)
WINSSecondaryServer = (empty)
+ [00000009] Packet Scheduler Miniport
ArpAlwaysSourceRoute = (empty)
ArpUseEtherSNAP = (empty)
Caption = [00000009] Packet Scheduler Miniport
DatabasePath = (empty)
DeadGWDetectEnabled = (empty)
DefaultTOS = (empty)
DefaultTTL = (empty)
Description = Packet Scheduler Miniport
DHCPEnabled = FALSE
DHCPLeaseExpires = (empty)
DHCPLeaseObtained = (empty)
DNSDomain = (empty)
DNSDomainSuffixSearchOrder = (empty)
DNSEnabledForWINSResolutio n = (empty)
DNSHostName = (empty)
DomainDNSRegistrationEnabl ed = (empty)
ForwardBufferMemory = (empty)
FullDNSRegistrationEnabled = (empty)
GatewayCostMetric = (empty)
IGMPLevel = (empty)
Index = 9
IPConnectionMetric = (empty)
IPEnabled = FALSE
IPFilterSecurityEnabled = (empty)
IPPortSecurityEnabled = (empty)
IPSecPermitIPProtocols = (empty)
IPSecPermitTCPPorts = (empty)
IPSecPermitUDPPorts = (empty)
IPSubnet = (empty)
IPUseZeroBroadcast = (empty)
IPXAddress = (empty)
IPXEnabled = FALSE
IPXFrameType = (empty)
IPXMediaType = (empty)
IPXNetworkNumber = (empty)
IPXVirtualNetNumber = (empty)
KeepAliveInterval = (empty)
KeepAliveTime = (empty)
MACAddress = 00:0C:F1:E1:51:C8
MTU = (empty)
NumForwardPackets = (empty)
PMTUBHDetectEnabled = (empty)
PMTUDiscoveryEnabled = (empty)
ServiceName = (empty)
SettingID = {01234109-0294-47AE-B4AC-1 2D397CDCF0 6}
TcpipNetbiosOptions = (empty)
TcpMaxConnectRetransmissio ns = (empty)
TcpMaxDataRetransmissions = (empty)
TcpNumConnections = (empty)
TcpUseRFC1122UrgentPointer = (empty)
TcpWindowSize = (empty)
WINSEnableLMHostsLookup = (empty)
WINSHostLookupFile = (empty)
WINSScopeID = (empty)
+ Network Clients
+ Microsoft Terminal Services
Caption = (empty)
Description = RDPNP
InstallDate = (empty)
Manufacturer = Microsoft Corporation
Name = Microsoft Terminal Services
Status = Unknown
+ Microsoft Windows Network
Caption = Workstation
Description = Creates and maintains client network connections to remote servers. If this service is stopped, these connections will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
InstallDate = (empty)
Manufacturer = Microsoft Corporation
Name = Microsoft Windows Network
Status = OK
+ Web Client Network
Caption = WebClient
Description = Enables Windows-based programs to create, access, and modify Internet-based files. If this service is stopped, these functions will not be available. If this service is disabled, any services that explicitly depend on it will fail to start.
InstallDate = (empty)
Manufacturer = Microsoft Corporation
Name = Web Client Network
Status = OK
Important note: After a hard reboot it all works ok again until the next failure.
I have an XP client which randomly loses network connectivity during the course of the day.
Here's the scenario.
Over the course of a day, the client can be using any application (I saw this happen just using windows explorer, but it happens on any app) I have checked with DELL support and ran the diagnostics on the machine with the DELL tech.
I have re-installed the O/S and formatted the disk, and replaced the network card with an aftermarket brand. I have checked all drivers and such, I am leaning towards the motherboard may be faulty on the pci slots? or possibly the ram memory may be faulty?
The one other thing that I would like help looking into is could it be his profile or someting in it on the server?
This machine came across from an NT4.0 domain and the profile was pretty much copied across. It used to happen on the NT4.0 domain as well as the new 2003 server.
When it happened last time I ran the windows help Network diagnostics and it failed giving the below result:
Network Adapters FAILED
+ [00000001] RAS Async Adapter
ArpAlwaysSourceRoute = (empty)
ArpUseEtherSNAP = (empty)
Caption = [00000001] RAS Async Adapter
DatabasePath = (empty)
DeadGWDetectEnabled = (empty)
DefaultTOS = (empty)
DefaultTTL = (empty)
Description = RAS Async Adapter
DHCPEnabled = FALSE
DHCPLeaseExpires = (empty)
DHCPLeaseObtained = (empty)
DNSDomain = (empty)
DNSDomainSuffixSearchOrder
DNSEnabledForWINSResolutio
DNSHostName = (empty)
DomainDNSRegistrationEnabl
ForwardBufferMemory = (empty)
FullDNSRegistrationEnabled
GatewayCostMetric = (empty)
IGMPLevel = (empty)
Index = 1
IPConnectionMetric = (empty)
IPEnabled = FALSE
IPFilterSecurityEnabled = (empty)
IPPortSecurityEnabled = (empty)
IPSecPermitIPProtocols = (empty)
IPSecPermitTCPPorts = (empty)
IPSecPermitUDPPorts = (empty)
IPSubnet = (empty)
IPUseZeroBroadcast = (empty)
IPXAddress = (empty)
IPXEnabled = FALSE
IPXFrameType = (empty)
IPXMediaType = (empty)
IPXNetworkNumber = (empty)
IPXVirtualNetNumber = (empty)
KeepAliveInterval = (empty)
KeepAliveTime = (empty)
MACAddress = (empty)
MTU = (empty)
NumForwardPackets = (empty)
PMTUBHDetectEnabled = (empty)
PMTUDiscoveryEnabled = (empty)
ServiceName = AsyncMac
SettingID = {EE69D611-BACE-4E4D-8F1B-C
TcpipNetbiosOptions = (empty)
TcpMaxConnectRetransmissio
TcpMaxDataRetransmissions = (empty)
TcpNumConnections = (empty)
TcpUseRFC1122UrgentPointer
TcpWindowSize = (empty)
WINSEnableLMHostsLookup = (empty)
WINSHostLookupFile = (empty)
WINSScopeID = (empty)
+ [00000002] WAN Miniport (L2TP)
ArpAlwaysSourceRoute = (empty)
ArpUseEtherSNAP = (empty)
Caption = [00000002] WAN Miniport (L2TP)
DatabasePath = (empty)
DeadGWDetectEnabled = (empty)
DefaultTOS = (empty)
DefaultTTL = (empty)
Description = WAN Miniport (L2TP)
DHCPEnabled = FALSE
DHCPLeaseExpires = (empty)
DHCPLeaseObtained = (empty)
DNSDomain = (empty)
DNSDomainSuffixSearchOrder
DNSEnabledForWINSResolutio
DNSHostName = (empty)
DomainDNSRegistrationEnabl
ForwardBufferMemory = (empty)
FullDNSRegistrationEnabled
GatewayCostMetric = (empty)
IGMPLevel = (empty)
Index = 2
IPConnectionMetric = (empty)
IPEnabled = FALSE
IPFilterSecurityEnabled = (empty)
IPPortSecurityEnabled = (empty)
IPSecPermitIPProtocols = (empty)
IPSecPermitTCPPorts = (empty)
IPSecPermitUDPPorts = (empty)
IPSubnet = (empty)
IPUseZeroBroadcast = (empty)
IPXAddress = (empty)
IPXEnabled = FALSE
IPXFrameType = (empty)
IPXMediaType = (empty)
IPXNetworkNumber = (empty)
IPXVirtualNetNumber = (empty)
KeepAliveInterval = (empty)
KeepAliveTime = (empty)
MACAddress = (empty)
MTU = (empty)
NumForwardPackets = (empty)
PMTUBHDetectEnabled = (empty)
PMTUDiscoveryEnabled = (empty)
ServiceName = Rasl2tp
SettingID = {531D6D8D-F122-42A2-8C68-B
TcpipNetbiosOptions = (empty)
TcpMaxConnectRetransmissio
TcpMaxDataRetransmissions = (empty)
TcpNumConnections = (empty)
TcpUseRFC1122UrgentPointer
TcpWindowSize = (empty)
WINSEnableLMHostsLookup = (empty)
WINSHostLookupFile = (empty)
WINSScopeID = (empty)
+ [00000003] WAN Miniport (PPTP)
ArpAlwaysSourceRoute = (empty)
ArpUseEtherSNAP = (empty)
Caption = [00000003] WAN Miniport (PPTP)
DatabasePath = (empty)
DeadGWDetectEnabled = (empty)
DefaultTOS = (empty)
DefaultTTL = (empty)
Description = WAN Miniport (PPTP)
DHCPEnabled = FALSE
DHCPLeaseExpires = (empty)
DHCPLeaseObtained = (empty)
DNSDomain = (empty)
DNSDomainSuffixSearchOrder
DNSEnabledForWINSResolutio
DNSHostName = (empty)
DomainDNSRegistrationEnabl
ForwardBufferMemory = (empty)
FullDNSRegistrationEnabled
GatewayCostMetric = (empty)
IGMPLevel = (empty)
Index = 3
IPConnectionMetric = (empty)
IPEnabled = FALSE
IPFilterSecurityEnabled = (empty)
IPPortSecurityEnabled = (empty)
IPSecPermitIPProtocols = (empty)
IPSecPermitTCPPorts = (empty)
IPSecPermitUDPPorts = (empty)
IPSubnet = (empty)
IPUseZeroBroadcast = (empty)
IPXAddress = (empty)
IPXEnabled = FALSE
IPXFrameType = (empty)
IPXMediaType = (empty)
IPXNetworkNumber = (empty)
IPXVirtualNetNumber = (empty)
KeepAliveInterval = (empty)
KeepAliveTime = (empty)
MACAddress = 50:50:54:50:30:30
MTU = (empty)
NumForwardPackets = (empty)
PMTUBHDetectEnabled = (empty)
PMTUDiscoveryEnabled = (empty)
ServiceName = PptpMiniport
SettingID = {F92C0C1B-622B-40E5-B37A-D
TcpipNetbiosOptions = (empty)
TcpMaxConnectRetransmissio
TcpMaxDataRetransmissions = (empty)
TcpNumConnections = (empty)
TcpUseRFC1122UrgentPointer
TcpWindowSize = (empty)
WINSEnableLMHostsLookup = (empty)
WINSHostLookupFile = (empty)
WINSScopeID = (empty)
+ [00000004] WAN Miniport (PPPOE)
ArpAlwaysSourceRoute = (empty)
ArpUseEtherSNAP = (empty)
Caption = [00000004] WAN Miniport (PPPOE)
DatabasePath = (empty)
DeadGWDetectEnabled = (empty)
DefaultTOS = (empty)
DefaultTTL = (empty)
Description = WAN Miniport (PPPOE)
DHCPEnabled = FALSE
DHCPLeaseExpires = (empty)
DHCPLeaseObtained = (empty)
DNSDomain = (empty)
DNSDomainSuffixSearchOrder
DNSEnabledForWINSResolutio
DNSHostName = (empty)
DomainDNSRegistrationEnabl
ForwardBufferMemory = (empty)
FullDNSRegistrationEnabled
GatewayCostMetric = (empty)
IGMPLevel = (empty)
Index = 4
IPConnectionMetric = (empty)
IPEnabled = FALSE
IPFilterSecurityEnabled = (empty)
IPPortSecurityEnabled = (empty)
IPSecPermitIPProtocols = (empty)
IPSecPermitTCPPorts = (empty)
IPSecPermitUDPPorts = (empty)
IPSubnet = (empty)
IPUseZeroBroadcast = (empty)
IPXAddress = (empty)
IPXEnabled = FALSE
IPXFrameType = (empty)
IPXMediaType = (empty)
IPXNetworkNumber = (empty)
IPXVirtualNetNumber = (empty)
KeepAliveInterval = (empty)
KeepAliveTime = (empty)
MACAddress = 33:50:6F:45:30:30
MTU = (empty)
NumForwardPackets = (empty)
PMTUBHDetectEnabled = (empty)
PMTUDiscoveryEnabled = (empty)
ServiceName = RasPppoe
SettingID = {35467371-CE58-4E0A-A35C-9
TcpipNetbiosOptions = (empty)
TcpMaxConnectRetransmissio
TcpMaxDataRetransmissions = (empty)
TcpNumConnections = (empty)
TcpUseRFC1122UrgentPointer
TcpWindowSize = (empty)
WINSEnableLMHostsLookup = (empty)
WINSHostLookupFile = (empty)
WINSScopeID = (empty)
+ [00000005] Direct Parallel
ArpAlwaysSourceRoute = (empty)
ArpUseEtherSNAP = (empty)
Caption = [00000005] Direct Parallel
DatabasePath = (empty)
DeadGWDetectEnabled = (empty)
DefaultTOS = (empty)
DefaultTTL = (empty)
Description = Direct Parallel
DHCPEnabled = FALSE
DHCPLeaseExpires = (empty)
DHCPLeaseObtained = (empty)
DNSDomain = (empty)
DNSDomainSuffixSearchOrder
DNSEnabledForWINSResolutio
DNSHostName = (empty)
DomainDNSRegistrationEnabl
ForwardBufferMemory = (empty)
FullDNSRegistrationEnabled
GatewayCostMetric = (empty)
IGMPLevel = (empty)
Index = 5
IPConnectionMetric = (empty)
IPEnabled = FALSE
IPFilterSecurityEnabled = (empty)
IPPortSecurityEnabled = (empty)
IPSecPermitIPProtocols = (empty)
IPSecPermitTCPPorts = (empty)
IPSecPermitUDPPorts = (empty)
IPSubnet = (empty)
IPUseZeroBroadcast = (empty)
IPXAddress = (empty)
IPXEnabled = FALSE
IPXFrameType = (empty)
IPXMediaType = (empty)
IPXNetworkNumber = (empty)
IPXVirtualNetNumber = (empty)
KeepAliveInterval = (empty)
KeepAliveTime = (empty)
MACAddress = (empty)
MTU = (empty)
NumForwardPackets = (empty)
PMTUBHDetectEnabled = (empty)
PMTUDiscoveryEnabled = (empty)
ServiceName = Raspti
SettingID = {07887565-6915-4922-B476-2
TcpipNetbiosOptions = (empty)
TcpMaxConnectRetransmissio
TcpMaxDataRetransmissions = (empty)
TcpNumConnections = (empty)
TcpUseRFC1122UrgentPointer
TcpWindowSize = (empty)
WINSEnableLMHostsLookup = (empty)
WINSHostLookupFile = (empty)
WINSScopeID = (empty)
+ [00000006] WAN Miniport (IP)
ArpAlwaysSourceRoute = (empty)
ArpUseEtherSNAP = (empty)
Caption = [00000006] WAN Miniport (IP)
DatabasePath = (empty)
DeadGWDetectEnabled = (empty)
DefaultTOS = (empty)
DefaultTTL = (empty)
Description = WAN Miniport (IP)
DHCPEnabled = FALSE
DHCPLeaseExpires = (empty)
DHCPLeaseObtained = (empty)
DNSDomain = (empty)
DNSDomainSuffixSearchOrder
DNSEnabledForWINSResolutio
DNSHostName = (empty)
DomainDNSRegistrationEnabl
ForwardBufferMemory = (empty)
FullDNSRegistrationEnabled
GatewayCostMetric = (empty)
IGMPLevel = (empty)
Index = 6
IPConnectionMetric = (empty)
IPEnabled = FALSE
IPFilterSecurityEnabled = (empty)
IPPortSecurityEnabled = (empty)
IPSecPermitIPProtocols = (empty)
IPSecPermitTCPPorts = (empty)
IPSecPermitUDPPorts = (empty)
IPSubnet = (empty)
IPUseZeroBroadcast = (empty)
IPXAddress = (empty)
IPXEnabled = FALSE
IPXFrameType = (empty)
IPXMediaType = (empty)
IPXNetworkNumber = (empty)
IPXVirtualNetNumber = (empty)
KeepAliveInterval = (empty)
KeepAliveTime = (empty)
MACAddress = (empty)
MTU = (empty)
NumForwardPackets = (empty)
PMTUBHDetectEnabled = (empty)
PMTUDiscoveryEnabled = (empty)
ServiceName = NdisWan
SettingID = {A87D9E61-E9F8-41C1-A86C-3
TcpipNetbiosOptions = (empty)
TcpMaxConnectRetransmissio
TcpMaxDataRetransmissions = (empty)
TcpNumConnections = (empty)
TcpUseRFC1122UrgentPointer
TcpWindowSize = (empty)
WINSEnableLMHostsLookup = (empty)
WINSHostLookupFile = (empty)
WINSScopeID = (empty)
+ [00000007] Packet Scheduler Miniport
ArpAlwaysSourceRoute = (empty)
ArpUseEtherSNAP = (empty)
Caption = [00000007] Packet Scheduler Miniport
DatabasePath = (empty)
DeadGWDetectEnabled = (empty)
DefaultTOS = (empty)
DefaultTTL = (empty)
Description = Packet Scheduler Miniport
DHCPEnabled = FALSE
DHCPLeaseExpires = (empty)
DHCPLeaseObtained = (empty)
DNSDomain = (empty)
DNSDomainSuffixSearchOrder
DNSEnabledForWINSResolutio
DNSHostName = (empty)
DomainDNSRegistrationEnabl
ForwardBufferMemory = (empty)
FullDNSRegistrationEnabled
GatewayCostMetric = (empty)
IGMPLevel = (empty)
Index = 7
IPConnectionMetric = (empty)
IPEnabled = FALSE
IPFilterSecurityEnabled = (empty)
IPPortSecurityEnabled = (empty)
IPSecPermitIPProtocols = (empty)
IPSecPermitTCPPorts = (empty)
IPSecPermitUDPPorts = (empty)
IPSubnet = (empty)
IPUseZeroBroadcast = (empty)
IPXAddress = (empty)
IPXEnabled = FALSE
IPXFrameType = (empty)
IPXMediaType = (empty)
IPXNetworkNumber = (empty)
IPXVirtualNetNumber = (empty)
KeepAliveInterval = (empty)
KeepAliveTime = (empty)
MACAddress = EC:90:20:52:41:53
MTU = (empty)
NumForwardPackets = (empty)
PMTUBHDetectEnabled = (empty)
PMTUDiscoveryEnabled = (empty)
ServiceName = (empty)
SettingID = {244EEC9A-63CC-4A05-BF20-5
TcpipNetbiosOptions = (empty)
TcpMaxConnectRetransmissio
TcpMaxDataRetransmissions = (empty)
TcpNumConnections = (empty)
TcpUseRFC1122UrgentPointer
TcpWindowSize = (empty)
WINSEnableLMHostsLookup = (empty)
WINSHostLookupFile = (empty)
WINSScopeID = (empty)
- [00000008] Intel(R) PRO/100 VE Network Connection (FAILED)
ArpAlwaysSourceRoute = (empty)
ArpUseEtherSNAP = (empty)
Caption = [00000008] Intel(R) PRO/100 VE Network Connection
DatabasePath = %SystemRoot%\System32\driv
DeadGWDetectEnabled = (empty)
+ DefaultIPGateway = 192.168.0.200(Same Subnet) (FAILED)
Pinging 192.168.0.200 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 192.168.0.200:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
DefaultTOS = (empty)
DefaultTTL = (empty)
Description = Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
DHCPEnabled = TRUE
DHCPLeaseExpires = 03:22:01 23/08/2005
DHCPLeaseObtained = 00:22:01 15/08/2005
- DHCPServer = 192.168.0.1 (FAILED)
Pinging 192.168.0.1 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
DNSDomain = (empty)
DNSDomainSuffixSearchOrder
DNSEnabledForWINSResolutio
DNSHostName = regus3
- DNSServerSearchOrder (FAILED)
+ 192.168.0.1 (FAILED)
Pinging 192.168.0.1 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
+ 192.168.0.200 (FAILED)
Pinging 192.168.0.200 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 192.168.0.200:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
+ 158.152.1.58 (FAILED)
Pinging 158.152.1.58 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 158.152.1.58:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
+ 158.152.1.43 (FAILED)
Pinging 158.152.1.43 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 158.152.1.43:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
DomainDNSRegistrationEnabl
ForwardBufferMemory = (empty)
FullDNSRegistrationEnabled
GatewayCostMetric = 20
IGMPLevel = (empty)
Index = 8
+ IPAddress = 192.168.0.67 (PASSED)
Pinging 192.168.0.67 with 32 bytes of data:
Reply from 192.168.0.67: bytes=32 time<1ms TTL=0
Reply from 192.168.0.67: bytes=32 time<1ms TTL=0
Reply from 192.168.0.67: bytes=32 time<1ms TTL=0
Reply from 192.168.0.67: bytes=32 time<1ms TTL=0
Ping statistics for 192.168.0.67:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
IPConnectionMetric = 20
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPPortSecurityEnabled = (empty)
IPSecPermitIPProtocols = 0
IPSecPermitTCPPorts = 0
IPSecPermitUDPPorts = 0
IPSubnet = 255.255.255.0
IPUseZeroBroadcast = (empty)
IPXAddress = (empty)
IPXEnabled = FALSE
IPXFrameType = (empty)
IPXMediaType = (empty)
IPXNetworkNumber = (empty)
IPXVirtualNetNumber = (empty)
KeepAliveInterval = (empty)
KeepAliveTime = (empty)
MACAddress = 00:0C:F1:E1:51:C8
MTU = (empty)
NumForwardPackets = (empty)
PMTUBHDetectEnabled = (empty)
PMTUDiscoveryEnabled = (empty)
ServiceName = E100B
SettingID = {49385A34-0BF9-4FE9-8644-4
TcpipNetbiosOptions = 0
TcpMaxConnectRetransmissio
TcpMaxDataRetransmissions = (empty)
TcpNumConnections = (empty)
TcpUseRFC1122UrgentPointer
TcpWindowSize = (empty)
WINSEnableLMHostsLookup = TRUE
WINSHostLookupFile = (empty)
WINSPrimaryServer = (empty)
WINSScopeID = (empty)
WINSSecondaryServer = (empty)
+ [00000009] Packet Scheduler Miniport
ArpAlwaysSourceRoute = (empty)
ArpUseEtherSNAP = (empty)
Caption = [00000009] Packet Scheduler Miniport
DatabasePath = (empty)
DeadGWDetectEnabled = (empty)
DefaultTOS = (empty)
DefaultTTL = (empty)
Description = Packet Scheduler Miniport
DHCPEnabled = FALSE
DHCPLeaseExpires = (empty)
DHCPLeaseObtained = (empty)
DNSDomain = (empty)
DNSDomainSuffixSearchOrder
DNSEnabledForWINSResolutio
DNSHostName = (empty)
DomainDNSRegistrationEnabl
ForwardBufferMemory = (empty)
FullDNSRegistrationEnabled
GatewayCostMetric = (empty)
IGMPLevel = (empty)
Index = 9
IPConnectionMetric = (empty)
IPEnabled = FALSE
IPFilterSecurityEnabled = (empty)
IPPortSecurityEnabled = (empty)
IPSecPermitIPProtocols = (empty)
IPSecPermitTCPPorts = (empty)
IPSecPermitUDPPorts = (empty)
IPSubnet = (empty)
IPUseZeroBroadcast = (empty)
IPXAddress = (empty)
IPXEnabled = FALSE
IPXFrameType = (empty)
IPXMediaType = (empty)
IPXNetworkNumber = (empty)
IPXVirtualNetNumber = (empty)
KeepAliveInterval = (empty)
KeepAliveTime = (empty)
MACAddress = 00:0C:F1:E1:51:C8
MTU = (empty)
NumForwardPackets = (empty)
PMTUBHDetectEnabled = (empty)
PMTUDiscoveryEnabled = (empty)
ServiceName = (empty)
SettingID = {01234109-0294-47AE-B4AC-1
TcpipNetbiosOptions = (empty)
TcpMaxConnectRetransmissio
TcpMaxDataRetransmissions = (empty)
TcpNumConnections = (empty)
TcpUseRFC1122UrgentPointer
TcpWindowSize = (empty)
WINSEnableLMHostsLookup = (empty)
WINSHostLookupFile = (empty)
WINSScopeID = (empty)
+ Network Clients
+ Microsoft Terminal Services
Caption = (empty)
Description = RDPNP
InstallDate = (empty)
Manufacturer = Microsoft Corporation
Name = Microsoft Terminal Services
Status = Unknown
+ Microsoft Windows Network
Caption = Workstation
Description = Creates and maintains client network connections to remote servers. If this service is stopped, these connections will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
InstallDate = (empty)
Manufacturer = Microsoft Corporation
Name = Microsoft Windows Network
Status = OK
+ Web Client Network
Caption = WebClient
Description = Enables Windows-based programs to create, access, and modify Internet-based files. If this service is stopped, these functions will not be available. If this service is disabled, any services that explicitly depend on it will fail to start.
InstallDate = (empty)
Manufacturer = Microsoft Corporation
Name = Web Client Network
Status = OK
Important note: After a hard reboot it all works ok again until the next failure.
Assuming you have a managed switch can you telnet into it and see any errors?
ASKER
Ah never thought of that! do you have any idea how I can find out it's IP if I haven't been given the details? I will be able to glean the access and password form the former employee who installed it and get in, now I just need to find it's IP address?
Help?
Help?
ASKER CERTIFIED SOLUTION
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ASKER
moving this question to the correct area thanks for the input but couldn't find the ip of the switch (no one wrote it down)
If you don't know its IP you should be able to hook to it with a serial cable and a laptop/PC. You might need a special cable but you should be able to get it at radio shack.