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Small Business Server 2003 - Can See Email Through OWA But Cannot Access Through Outlook Client

Built a SBS 2003 server. Added 5 users (5 user license). Four of the users can access their e-mail through an Outlook 2003 client. The fith user can only access e-mail through OWA. When trying to create an Outlook profile for this user, the user name will not resolve.

All assistance is greatly appreciated.

Thanks

Ed

pdxsrw

Have you already killed the user account and started over... just recreate... I have had user accounts corrupt... if he/she has a significant amount of email to you can 'dis-associate' a user account to a mail box, create the new user account and associate it with an existing mailbox....

- pdxsrw

Edward Stevens

ASKER

pdxsrv

The account is new so she has no e-mail at this time. Do I need to create a new account using a different alias or can I use the same alias again? I ask because I have already deleted and re-acreted her account several times. each time, I have also deleted her mailbox as well. This has not seemed to have an affect. Each time I re-create her, she can access the mailbox via OWA but I cannot add it to her Outlook profile. This is so very strange.

Edward Stevens

ASKER

Does anyone have any other suggestions?

Edward Stevens

ASKER

I have found the answer. called Microsoft Tech Support. Don't know why - but I had to Rebuild the Offline Address Book. Once I did that, everything was working fine. I understand the solution - just don't know how the OAB got corrupted.

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ASKER CERTIFIED SOLUTION

PAQ_Man

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