troubleshooting Question

"Kaspersky Anti-Virus Personal reports that it is turned off."

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rene_carballo asked on
Security
3 Comments1 Solution1691 ViewsLast Modified:
Hello.

My Windows Security Center displays the following message:

  "Kaspersky Anti-Virus Personal reports that it is turned off."

I see Kaspersky running in the Task Window, but can't get to the user interface to run a scan locally. Their online scan showed that my Temporary Internet Files are infected.  I've deleted these.

I tried to reinstall Kaspersky without 1st uninstalling, but the problem persists.  The unistall doesn't work either.

Any suggestions?
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