troubleshooting Question

Ran ScanPST.exe and now all my Outlook contacts are gone

Avatar of sa22112
sa22112 asked on
Outlook
4 Comments1 Solution3023 ViewsLast Modified:
Hey everyone,

I was having problems with Outlook 2003 where, while using my computer, if I ever closed it then later tried to run it again, it would say "operation failed". So, I read on a few sites that you should run scanpst.exe on it. Well, I ran it on the file that was in my C:\Documents and Settings....\Outlook\ folder called Outlook.pst.

After I did that and re-opened Outlook, all hell broke loose:
1. ALL my contacts were gone. When I go to the Contacts section, I just have two folders called "Contacts" and "Recovered Contacts" neither of which has anything at all in it.
2. ALL my e-mails that I'd saved in folders are gone. I download from a POP and leave the stuff on there, so it seems like it's all (since) re-downloaded itself right into the inbox (which is immensely annoying).
3. ALL my notes
3. ALL my appointments

I care more about the former concern than the latter. The loss of my contact is a *big* deal. My question: what do I do now? It seems like somehow "repairing" the pst resulted in the disappearance of EVERYTHING I had. I have no idea what happened. I looked in that same Application Data folder that I'd found Outlook.pst and found a NewOutlook.pst and a Outlookimap.columbia.edu-00000008.pst (imap.columbia.edu is a second account I use through outlook, but an IMAP one).

Any help would be immensely appreciated. Thank you everyone!
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