sa22112
asked on
Ran ScanPST.exe and now all my Outlook contacts are gone
Hey everyone,
I was having problems with Outlook 2003 where, while using my computer, if I ever closed it then later tried to run it again, it would say "operation failed". So, I read on a few sites that you should run scanpst.exe on it. Well, I ran it on the file that was in my C:\Documents and Settings....\Outlook\ folder called Outlook.pst.
After I did that and re-opened Outlook, all hell broke loose:
1. ALL my contacts were gone. When I go to the Contacts section, I just have two folders called "Contacts" and "Recovered Contacts" neither of which has anything at all in it.
2. ALL my e-mails that I'd saved in folders are gone. I download from a POP and leave the stuff on there, so it seems like it's all (since) re-downloaded itself right into the inbox (which is immensely annoying).
3. ALL my notes
3. ALL my appointments
I care more about the former concern than the latter. The loss of my contact is a *big* deal. My question: what do I do now? It seems like somehow "repairing" the pst resulted in the disappearance of EVERYTHING I had. I have no idea what happened. I looked in that same Application Data folder that I'd found Outlook.pst and found a NewOutlook.pst and a Outlookimap.columbia.edu-0
Any help would be immensely appreciated. Thank you everyone!
I was having problems with Outlook 2003 where, while using my computer, if I ever closed it then later tried to run it again, it would say "operation failed". So, I read on a few sites that you should run scanpst.exe on it. Well, I ran it on the file that was in my C:\Documents and Settings....\Outlook\ folder called Outlook.pst.
After I did that and re-opened Outlook, all hell broke loose:
1. ALL my contacts were gone. When I go to the Contacts section, I just have two folders called "Contacts" and "Recovered Contacts" neither of which has anything at all in it.
2. ALL my e-mails that I'd saved in folders are gone. I download from a POP and leave the stuff on there, so it seems like it's all (since) re-downloaded itself right into the inbox (which is immensely annoying).
3. ALL my notes
3. ALL my appointments
I care more about the former concern than the latter. The loss of my contact is a *big* deal. My question: what do I do now? It seems like somehow "repairing" the pst resulted in the disappearance of EVERYTHING I had. I have no idea what happened. I looked in that same Application Data folder that I'd found Outlook.pst and found a NewOutlook.pst and a Outlookimap.columbia.edu-0
Any help would be immensely appreciated. Thank you everyone!
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ASKER
Hey there,
Actually I sort of figured the answer out on my own. I went to my data backup and searched (Hidden files and folders) for something with pst. Finally, I found a backup folder, but still all the .pst files didn't have my contacts, etc. in them. Then, I went to one of the files called Outlook.bk, renamed that to .pst, and looked in there. Lo and behold, there were my contacts, etc.
<sigh of relief>
Thank you everyone!!
Actually I sort of figured the answer out on my own. I went to my data backup and searched (Hidden files and folders) for something with pst. Finally, I found a backup folder, but still all the .pst files didn't have my contacts, etc. in them. Then, I went to one of the files called Outlook.bk, renamed that to .pst, and looked in there. Lo and behold, there were my contacts, etc.
<sigh of relief>
Thank you everyone!!
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Thanks, war1