troubleshooting Question

Keyboard&mouse are working until XP start.

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Danny_Larouche asked on
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I have a strange issue with a customer`s computer.  Keyboard & mouse are working fine until XP start booting. Then the keyboard stop responding while "num lock" LED still lit.  The Mouse pointer never appear on the desktop. I am able to go in the bios and modify settings, but cannot boot in command mode or repair mode.

Any idea?
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