troubleshooting Question

network outage lasting a few seconds

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Tacobell2000Flag for Canada asked on
NetworkingNetworking Hardware-Other
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Hello,

I am helping a network Administrator with his job. On friday we experienced a network outage on 5 computers. These 5 computers are connected to 2 separate switches. These 5 users called us immediately to complain. No one else complained. There are 150 Computers on the network.
This outage lasted a couple of seconds and these are fairly impt computers. Their task is to run a job and once the job finished the computers send the data over the network to a server. If connectivity is lost for a millisecond then the job stops and has to be resatrted from the beginning.
Shipping experienced the same problem in that their rf scanner stopped responding for a few seconds. So all of the lift operators were not able to scan for product barcode thus halting productivity.
We again experienced an outage on Monday and today.

Please help,

Tacobell2000
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