troubleshooting Question

network outage lasting a few seconds

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Tacobell2000Flag for Canada asked on
NetworkingNetworking Hardware-Other
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I am helping a network Administrator with his job. On friday we experienced a network outage on 5 computers. These 5 computers are connected to 2 separate switches. These 5 users called us immediately to complain. No one else complained. There are 150 Computers on the network.
This outage lasted a couple of seconds and these are fairly impt computers. Their task is to run a job and once the job finished the computers send the data over the network to a server. If connectivity is lost for a millisecond then the job stops and has to be resatrted from the beginning.
Shipping experienced the same problem in that their rf scanner stopped responding for a few seconds. So all of the lift operators were not able to scan for product barcode thus halting productivity.
We again experienced an outage on Monday and today.

Please help,

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