troubleshooting Question

How to reset 3c857

Avatar of cctanaka
cctanakaFlag for Brazil asked on
Broadband
3 Comments1 Solution2851 ViewsLast Modified:
I have 3c857 (3com) broadband router, and a user was fired and changed the password. Now I cannot reset the router using the procedure described by 3com: 1. unplug power, 2. disconect all cables, 3. plug a direct cable between a lan port and a modem, 4. turn on router, 5. wait for the alert blinks 2 seconds on, 2 seconds off etc etc.
The alert does not blink slowly, it blinks always at same rate (fast) then the router is operative, so I cannot reset it.
The router works properly, but I need to change password and check other settings.
Please do not guess an answer.
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