troubleshooting Question

MAXTOR USB2 disk won't mount on 2003 server

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sotea asked on
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We have a development enviroment and a productionenviroment.

In our development enviroment, I'm able to use external MAXTOR USB disks.

In our prduction enviroment the disk doesn't  mount when I attach it the the server....
But the "Safely remove hardware" icon appears.

I went through the registry - and compared to the development and production enviroment, but couldn't find any differences.
I tried an administrative template: usbstor.adm - to enable and disable USB through group policy - but nothing works...

Any ideas???   Quick please;-)  
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