markrj1970
asked on
Cannot display IIS 5.1 localhost web page in IE
OS=WXP SP2
IIS version = 5.1
RAM=768mb
User has moved from one machine with IIS to another machine and installed IIS again. The previous machine is not available.
The installation was checked by the user against screen dumps from previous installation on other machine:
1. The IIS software and directories appears to be there
2. A Virtual directory for his web content can be setup.
3. User went through IIS setup in Administrative Tools and confirmed settings.
However the home page doesn't open in Internet Explorer http://localhost/mms15ikb/browse/ resulting in HTTP 500 Internal Server Error, suggesting something is not right with the setup for IIS. In IIS the websites are accessed using Localhost as above. Same thing with the IIShelp directory in Local host and this didn't open either, suggesting it is a generic problem and not to do with the user website.
The only other info I can think of is that during installation, a WXP CD was requested by the installer. Could this have something to do with it.
Any help on finding a solution asap would be appreciated.
IIS version = 5.1
RAM=768mb
User has moved from one machine with IIS to another machine and installed IIS again. The previous machine is not available.
The installation was checked by the user against screen dumps from previous installation on other machine:
1. The IIS software and directories appears to be there
2. A Virtual directory for his web content can be setup.
3. User went through IIS setup in Administrative Tools and confirmed settings.
However the home page doesn't open in Internet Explorer http://localhost/mms15ikb/browse/ resulting in HTTP 500 Internal Server Error, suggesting something is not right with the setup for IIS. In IIS the websites are accessed using Localhost as above. Same thing with the IIShelp directory in Local host and this didn't open either, suggesting it is a generic problem and not to do with the user website.
The only other info I can think of is that during installation, a WXP CD was requested by the installer. Could this have something to do with it.
Any help on finding a solution asap would be appreciated.
ASKER
New error message in IE6 SP2 after friendly error messages turned off:
The server has encountered an error while loading an application during the processing of your request. Please refer to the event log for more detail information.
In event viewer (system, Event ID 36) the first few errors:
The server failed to load application '/LM/W3SVC/1/ROOT/IISHELP'
For additional information specific to this message please visit the Microsoft Online Support site located at: http://www.microsoft.com/contentredirect.asp.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
>>>
The server failed to load application '/LM/W3SVC/1/ROOT'. The error was 'Class not registered'.
For additional information specific to this message please visit the Microsoft Online Support site located at: http://www.microsoft.com/contentredirect.asp.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
>>>>>>
The server failed to load application '/LM/W3SVC/1/Root/mms15ikb
For additional information specific to this message please visit the Microsoft Online Support site located at: http://www.microsoft.com/contentredirect.asp.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp
The server has encountered an error while loading an application during the processing of your request. Please refer to the event log for more detail information.
In event viewer (system, Event ID 36) the first few errors:
The server failed to load application '/LM/W3SVC/1/ROOT/IISHELP'
For additional information specific to this message please visit the Microsoft Online Support site located at: http://www.microsoft.com/contentredirect.asp.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
>>>
The server failed to load application '/LM/W3SVC/1/ROOT'. The error was 'Class not registered'.
For additional information specific to this message please visit the Microsoft Online Support site located at: http://www.microsoft.com/contentredirect.asp.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
>>>>>>
The server failed to load application '/LM/W3SVC/1/Root/mms15ikb
For additional information specific to this message please visit the Microsoft Online Support site located at: http://www.microsoft.com/contentredirect.asp.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp
try start/run
iisreset
iisreset
this might be helpful
http://www.aspfaq.com/show.asp?id=2226
http://www.aspfaq.com/show.asp?id=2226
ASKER
Thanks for that. Waiting to test out IISReset and will go through some of the other suggestions in your URL. However, nothing so far has address the error "class not registered" contained within the event viewer messages.
Will let you know the outcome as soon as I have tried everything suggested.
Will let you know the outcome as soon as I have tried everything suggested.
ASKER CERTIFIED SOLUTION
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ASKER
Thanks Dave Dietz,
Still waiting for the user before trying anything further. Will let you know the outcome of all suggestions.
Still waiting for the user before trying anything further. Will let you know the outcome of all suggestions.
ASKER
User turned off Firewall first
Tried command suggested by joegass - IISReset. This did not resolve anything.
Tried commands suggested by Dave_Dietz -
rundll32 C:\WINDOWS\system32\inetsr
regsvr32 C:\WINDOWS\system32\inetsr
Also tried other commands from website provided by joegass - http://www.aspfaq.com/show.asp?id=2226 -
regsvr32 c:\winnt\system32\oleaut32
regsvr32 c:\winnt\system32\inetsrv\
These did not resolve anything.
Any further ideas would be helpful.
Tried command suggested by joegass - IISReset. This did not resolve anything.
Tried commands suggested by Dave_Dietz -
rundll32 C:\WINDOWS\system32\inetsr
regsvr32 C:\WINDOWS\system32\inetsr
Also tried other commands from website provided by joegass - http://www.aspfaq.com/show.asp?id=2226 -
regsvr32 c:\winnt\system32\oleaut32
regsvr32 c:\winnt\system32\inetsrv\
These did not resolve anything.
Any further ideas would be helpful.
ASKER
Points increased to attract more help.
If wamreg.dll and asp.dll aren't there you have big problems.
If wamreg isn't there you won't be able to build the IIS COM+ packages and IIS will not work for anything other than some HTML.
Are the wamreg and asp dlls physically missing? If so I would *strongly* suggest a reinstall of IIS to get the missing files in place.
If they are there what are the permissions on those DLLs?
Dave Dietz
If wamreg isn't there you won't be able to build the IIS COM+ packages and IIS will not work for anything other than some HTML.
Are the wamreg and asp dlls physically missing? If so I would *strongly* suggest a reinstall of IIS to get the missing files in place.
If they are there what are the permissions on those DLLs?
Dave Dietz
ASKER
Thanks Dave Dietz
I have checked as suggested. ASP.DLL was there and did register. It was a typo when I had entered the command. However WARMREG.DLL was not found on the system. A reinstall is being carried out and I am waiting to find out what happened.
Hopefully this will resolve it!!
I have checked as suggested. ASP.DLL was there and did register. It was a typo when I had entered the command. However WARMREG.DLL was not found on the system. A reinstall is being carried out and I am waiting to find out what happened.
Hopefully this will resolve it!!
ASKER
The IIS reinstall did not help. Are there any more suggestions to resolve this issue
What COM+ Applications do you see in Component Services?
Dave Dietz
Dave Dietz
ASKER
Will find out as soon as possible for you
ASKER
I have a list of COM+ Applications from MMC Component Services Snap-in:
NET Utilities
COM+ Explorer
COM+ QC Dead Letter Queue Listener
COM+ Utilities
IIS Utilities
MS Software Shadow Copy Provider
System Applications
wamreg.dll and asp.dll is on the system but the error persists. Class Not Registered still in Event Viewer logs.
Have not rerun rundll commands or the regsvr commands again.
NET Utilities
COM+ Explorer
COM+ QC Dead Letter Queue Listener
COM+ Utilities
IIS Utilities
MS Software Shadow Copy Provider
System Applications
wamreg.dll and asp.dll is on the system but the error persists. Class Not Registered still in Event Viewer logs.
Have not rerun rundll commands or the regsvr commands again.
Problem is that you are missing the IIS In Proccess and IIS out-of-process Pooled packages.
This is what the rundll wamreg.dll part is suppoed to fix - see the last parts of the following article:
309051 HOW TO: Troubleshoot ASP in IIS 5.0
http://support.microsoft.com/default.aspx?scid=kb;EN-US;309051
Dave Dietz
This is what the rundll wamreg.dll part is suppoed to fix - see the last parts of the following article:
309051 HOW TO: Troubleshoot ASP in IIS 5.0
http://support.microsoft.com/default.aspx?scid=kb;EN-US;309051
Dave Dietz
ASKER
Thankyou Dave_Dietz - the accepted answer worked - a typo stopped it working the first time.
You can alter internet explorer to give a more meaningfull message
Go to tools/internet options/advanced
The find a checkbox labeled "show friendly http errors" uncheck it
and try the page again