troubleshooting Question

Printer "stuck" on landscape even though set for portrait

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MarjFlag for United States of America asked on
Printers and Scanners
2 Comments1 Solution545 ViewsLast Modified:
I sometimes work in our church office which has an old computer running Win98 and a brand new hp 1610 printer. Today an email was received which we think was initiated on WordPerfect. When we printed it, it printed in landscape although the printer setting was for portrait, same with AOL printing setup. We finally had to go into Printer Properties and change the setup in Basic. It was set on landscape. This sounds too much like a virus! Could a program like WordPerfect do this? Everything we printed after the email was printed came out landscape. I guess this has happened once before and it was a nightmare getting it to stop. We even rebooted the computer and other things all to no avail. Would like to know if anyone has ever come up against anything like this. Thanks, guys.
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