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Monitor Wont Display After Putting In New Graphix Card And Changing BIOS Setting

Ok here is what is happening...

I have a Compaq and it has built in video so cannot physically remove it. I want to have dual monitors so bought a new graphics card to do so. Well the instructions said that the build in video had to be disabled in BIOS. So I disabled it, and chose the option to use PCI slot instead, well monitor is not turning on. I can tell the comp is booting since drive is working and loading windows in background, but the poor monitor wont start =o(

Anyone got any ideas on how to fix this?

Computer : Compaq Presario 5000 Series (exact model unsure)
Graphics Card : VisionTek 64MB Dual Monitor Graphics Card (ATI Radeon 7000)

This is very important and need it fixed soon, will award more points the sooner the better. Thanks!

Nick
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I had it enabled prior to disabling it but monitor would not start when attached to new graphics card, only when attached to onboard one. Thing is without monitor working I cant get back into BIOS to change it back.
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Hey... this seems to be a common problem with a lot of people

So what kind of video card did you get.. an AGP or PCI.  
To identify it... the card should have 2 notches or more for an AGP, PCI cards only have one notch on them.

In the BIOS look for an option to change between PCI and AGP... you most likely have an AGP card if you bought a new one, but it may be PCI.  But now back to the problem at hand.  There is a jumper on the motherboard and what you need to do is set this jumper to positions 1-2 (which is the clear position.  This will erase the bios settings and set it right back to default.  

1.  Find out your motherboard manufacturer and get a manual fromt heir website ( I can assist if you find out your mothebroard model number)

2.  Locate the jumper

3. Set jumper into position 1and2

4.  Turn the computer back on and nothing should happen
(ensures the BIOS is cleared)

5.  Set the jumper back to positions 2 and 3

6.  Turn the computer backup

Hopefully if all goes well the compaq will reset its stuff and the monitor will show video output from the graphics card again.

Happened with a presario computer with a Gforce 2 card

ANyways I hope this is helpful to you Cryptic

Cam
Oh and another thing I just remembered when reading the post... you say you have an ATI RADEON 7000 64 meg card right.  Well stupid me asked if it was AGP or PCI... Well we know its a PCI card...

so what has happened wit a computer I have worked with before is that the IRQ (interupt request settings were messed because it was used on a sepcific PCI Slot

Hey Cryptic... try plugging your videocard into a different PCI Slot on the computer because it may be interfering with a sound card or some other device on your system... which is why it won't turn ur monitor on (because its fighting with another component that is using the same IRQ.. so just try the PCI card on all other PCI slots ... and also try the otherthing in the previous post.

I hope this is more helpful info for ya

Goodluck Cryptic  let me know how it goes

Will be trying out mwnnj's and Lanadmin_cam's suggestions. Let me restate, I cannot enter the BIOS or login to windows or safe mode, reason why is NOTHING displays on the monitor. I will fitst reset the BIOS and try Lanadmin_cam's suggestion and then try disabling onboard VGA again. Btw it is PCI, and only other PCI card present  is the NIC. Thanks so far guys, hardware is not my area of expertise =oP

Nick
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IF that doesn't work start from the beginning and try again this time do the opposite disable the video card on your motherboard using using your new card first

Ok here is the deal guys, I reset the BIOS and monitor worked saw Compaq logo display and comp works fine.  Monitor was plugged into onboard video, I put the PCI video in and plugged it into that monitor didnt work at all, put the monitor into onboard WITH PCI card still in monitor would not work. I have tried different PCI slots and still does not work. Removed all PCI cards too. I am going to attemp the changing the BIOS setting for video again and if fails look like going to have to reset and end up where I am now. Stay tuned!
hmmm...that option is no longer in BIOS now I get different menu option which gives me the following selection called PCI DEVICES...


[Onboard] VGA Controller
      IRQ 3
      IRQ 5
      IRQ 11

Which do I choose?
Allright Crytic

I hate to be the bearer of bad news but you might have to try all three different ones at a time because I do not know what yourIRQ are related to on your motherboard.  Your IRQ 11 could be sound or somethin similiar but I don't know for sure.  So just try them all one at a tim (of course)

Start with IRQ 5 first though that may do it

Cheers man

Cam
doesnt work =o(, still get blank screen if I put card in. Btw where would I find the model number and manfacturer of the motherboard?
umm I believe the easiest way to do it instead of searching all over the motherboard is to just use a diagnostic program such as AIDA32 or SANDRA

Here is the link for Sandra

http://www.sisoftware.co.uk/index.html?dir=&location=downandbuy&langx=en&a=

AIDA32

http://www.majorgeeks.com/download181.html

Try these out you should find the model number and other stuff with these tools

let me know how it goes ok!

Cam
Oi its just not my day, thought I would just boot up that comp and download from above link but now the NIC wont work =o(, but did find something out.

4 PCI slots and put the NIC card in 2nd from top and card was not detected by Windows, put the card in 3rd PCI slot and card was detected making me think that slot is not working. Will keep moving it around and look for other slots that dont work. Could be the problem facing the graphics card.
Oi its just not my day, thought I would just boot up that comp and download from above link but now the NIC wont work =o(, but did find something out.

4 PCI slots and put the NIC card in 2nd from top and card was not detected by Windows, put the card in 3rd PCI slot and card was detected making me think that slot is not working. Will keep moving it around and look for other slots that dont work. Could be the problem facing the graphics card.
I think its probly somethin to do with the IRQs not bein sorted out... I had a similair problem on a motherboard with a radeon 7000 pci vid card.  The computer wouldn't like it on Slot 2 on the computer because it was conflicting with somethin else.  I believe I moved it to the second last PCI slot.

The motherboard was and ECS K7S5A Pro
If you gimme your email address I can send you a program used to diagnose the computer... to see if there really is somethin truly wrong with the board or if its just a lil IRQ mishap
would appreciate it but will be against EE member agreement. If you can supply link to it would be good.
Right right ... its ok because i will just put it on my web server .... now theres a link for ya allright if ya wait just 5 minutes or so I should have this thing on the server for ya to download.  Just click on the files link (user and pass is admin/admin) and just right click and save target as on Microscope12.exe and it should download for ya

http://24.36.20.67/server/files/

 
downloaded =o), btw nice set of files =oP
Thanks... I have plenty more on my storage drive ... I just got 620 gigs of space hehe
ok program runs diganostics on boot fine, but...when I put in PCI video card comp does not boot at all not even from floppy =o\
and what PCI slot is the videocard on? and also when you ran Microscope 12 did it run all the tests n stuff fine with no problems at all? because if they ran fine then your motherboard and all the other stuff is working fine then.  Except another question ... umm do you know for sure that the ati video card was working before hand?

ok here is what I have found out so far. The NIC car was not being detected in slot 2, it was being detected in slot 3 but not working, but moving to slot 1 it is detected and worsk fine now.. As for the monitor when I plug it into onboard AND put card in slot 2 monitor will not turn on. But if I put it in slot 3 monitor works and comp boots. I have yet to test slot 4, but seems everything is working with one thing and not the other. I rebooted with monitor in graphics card in slot 3 but monitor wont turn on will be trying slot 4 next. As for the moherbaord manfacturer, its Compaq according to that program I downloaded from the link you sent.

Nick
Alright well hopefully the slot 4 on the pci slot will work.  Umm when you get into windows ... you could go to device manager (windows key + Pause break key) and click on the hardware tab and click on device manager.  In there you can take a look at the IRQs of different hardware.  So try booting your computer the way you had with the integrated graphics card workin and the video card on slot3 and the network card on slot1
and when you get into windows in device manager, double click all the different hardware (display adpaters etc and click the resources tab, see if it says any reource conflicts in there.
OK when putting in the card in slot 4 and plugging into onboard comp boots correctly and wow Windows does something right and detects it finally. But when I plug into card the monitor does not load =o(. I am sure its both graphica controllers comflicting, but the option to disable onboard via BIOS is not longer in BIOS menu ???
ok now that you have the monitor and card up and in windows if i am correct when i read what you said ....

we want to check to see if there is two graphics cards detected.  So we want to go to device manager and look under the display adapters and tell me if you see two different monitors names there.

and also right click on the desktop and choose properties and click the settings tab when the window pop ups.  Now see if there are two monitors in that tab. If there are then you have to go to the the monitor that is greyed out and right click and click on Attached!

then click on apply and ok
Ok I solved problem somewhat, I update the BIOS and now I can disable onboard card, and plug monitor into new card and comp boots up. But seems to stop where you type in username and password. All I see is the light blue color od the desktopm the login window and taskbar is nowhere to be seen. So I expect this has now become a windows problem. How would I get around this?
Boot to SafeMode and change video driver to Standard VGA.
coral,

I know how to get into safe mode but um how do I go about changing the video driver to standard VGA? Its XP Pro btw. Thanks!
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Once you have a standard VGA driver installed on the system.  Then ya can go online and download the appropriate driver for your video card.
Oh hey Cryptic , is that one videocard that you put in the system now have dual monitor on it or is it just the standard video card with no othe rmonitor plugins... reason i'm asking is just cus there is two different versions of the ati radeon 7000 one with and one without dual monitor on the card.

Cause if its not on the card, then i'm guessin you want to use the onboard video and the new video card together right? or wrong
it has dual monitor. Reason was gotten need to setup other monitor to it too. Will try your suggestions guys, thanks!
aaaah!!

I tried coral's method but only got as far as ADAPTER tab after that directions did not match =o(
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nvm guys got it fixed, when into safe mode when to device manager disabled and unisntalled onboard video and rebooted and nows fine =o)
Beautiful... Good job Cryptic you did well!
: )
will be PAQing this in a few days, need to distribute points fiarly among posts that were useful, and will be awarding the extra points as promised for helping me through this until it was resolved. Thanks!

Nick
ahh i love when problems get solved
congratulation :D
Be careful about those "extra points". 500 per Q is the new limit now. And this one is maxed out already.    : )
oh =o(, I would love to give more points, at least 500 to Lanadmin and then split 250 for other experts. He helped out the most and stuck with me on this issue until it as resolved, but others also provided useful advice, and then there were others whose answers were way off making me wonder if they even read the question. O.o

I will tally up the points today and give accept to Lanadmin and split points for all 'useful' answers that aided me in my problem. Thanks for the help guys!
not a problem! glad to be of service cryptic
Ended up giving everyone 20pts for participation and answer that helped or could have helped depending on situation on my end. Rest of points went to Lanadmin for sticking with me until this was resolved. Thanks everyone and congrats Landadmin on your first expert points =o) we need more experts like you who stick with a problem until its resolved. Take care


Nick
Thank you much.    : )
https://www.experts-exchange.com/questions/21540870/Pointer-To-Hardware-Question-URGENT.html how do I close this? Can I have Lanadmin post so can give those points to him?
Hey Cryptic I am here again posting as requested
Hmmmmm.... You'll probably have to post in CS, and ask them to Delete/Refund. As it is "part of this Q" <I think>.

You can try it, but MODS might tell you it is a NoNo.
silly me totally didnt occur to me that I would just delete it =oP, *sighs* I guess I dont think as fast as I use to =o(
It tell you what to do in the MSN web site
you must edit BOOT.INI to send command to Bios before it's inital post bios uses the command from the Win boot.ini to properly boot 2 and 2 then configure and join your splits in the device manager  
It wont work any other way stop changing slots your just gonna damage your Video card

This Is a simple step I have'nt read anything close from above

Sorry I misplaced the commands to enter into boot.ini

I'll try to find it again    
akarre,

The issue has been resolved and I never had to touch boot.ini. video card is working fine, comp is working fine and I have dual monitor setup now. All is good, so dont see how editing boot.ini will make a difference. Lanadmin's solution was simple and effective, no editing any file just disabling one video card in device manager.

Nick
Sorry was just reading instructions from microsoft that is what they said to do

Thanks for the update diddent see that it had been resolved