troubleshooting Question

Problem with the ASRock K7VM4 motherboard - Multiple blue screens caused by drivers or... ?

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The_Kingpin08 asked on
HardwareComponents
43 Comments1 Solution14627 ViewsLast Modified:
Hi guys,

First I want to say that I checked the other posts about this mobo and couldn't find an answer to my question. Here's how it started. My friend bought an already build PC 6 months ago. 1 week after the purchase, his PC won't boot when he try to turn it on and it would be stuck in the windows xp boot loop. So he returned it to the seller who told him to use the ghost he gave with the PC. It worked 1 time but never solve the issue.

The first time he asked me to repair his PC, I format everything and reinstall his Windows XP Home and did all the updates (including SP2). It worked for a little while (he never shut down his PC, fearing it won't work again!), until he used a Sony Digital Camera in his USB ports. When he tried to reboot, the PC never came to the windows screen and was stucked in the XP Boot loop again...

This time, I did repair/installation of Windows XP Home, checked the memory, swap the battery, check the PSU (with all our imagination, we thought that it might be a power issue since everytime he shut it down it won't works again!). I also updated the motherboard's drivers (VIA 4 in 1 Driver, VGA - Audio - USB 2.0 drivers) and did all the windows update. When I brought his PC back, it booted twice, then dead again !

Now I've done multiple researches about the XP Boot loop and the mobo, and thanks to this forum I was able to disable the automatic reboot option in Windows XP and now I can read the blue screen error: Page_Fault_In_Non-Paged_Area. It also told me to check my Video adapter. I can boot in safemode without problems (I guess because the drivers aren't loaded).


Now I'd like to have your opinion on this problem. If it's 100% my VGA drivers that cause the problem, should I try to delete the drivers and download another version ? Would buying a Video Card solve the problem ? Else shoulld I try to update the BIOS ?

Thanks for your patience guys, and let me know if you need more informations.
Frank

 
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