troubleshooting Question

Windows Update won't allow me... says I am not an administrator

Avatar of dettore
dettore asked on
Windows XP
3 Comments1 Solution247 ViewsLast Modified:
I have performed Windows Update many times on this copmputer but now get this error message.  I am the Administrator and logged in as such.    I have checked User Accounts in Control Panel and it's fine.  I have made no changes to network policy settings that I know of.

Please advise what else I can check.  Thanks!


[Error number: 0x8DDD0002]
  To install updates from this website, you must be logged on as an administrator or a member of the Administrators group on your computer. If you use Windows XP, you can see if you are an administrator by going to User Accounts in Control Panel.

Note: If your computer is connected to a network, network policy settings might also prevent you using this website. Contact your system administrator for help with updates.  
 
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