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aceklub97

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Lotus Notes Scanner Error

After in install Lotus Notes 5.10 on a new PC.  I imported there backed up Notes files down to the PC and attempt to open up Lotus Notes.  As Soon as I do that I get, "Error: Unable to Load McAfee Graphics Library (Graphics.DLL).  I've received this several times, and the only way I have been able to fix it so far is to wipe out all of the customer's saved files and make them start from scratch. After clicking okay to the error, I get "Unable to load Engine Shell"  "Unable to load Shared Library (shutil)"  
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madheeswar
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It could be that simply copying over the Notes directories is missing an installation's call in a registry or configuration file.

Also, is it possible that the machine is infected?:
http://www.eweek.com/article2/0,1759,1645808,00.asp
Avatar of wgchapel
wgchapel

I am getting the same error on a Notes 5.0.12 error. Internet explorer wasn't allowing the user to download some documents from our intranet (it was crashing), and then this error came up.

Going to do some troubleshooting. If I get an answer I will return with it!

W
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No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I will leave the following recommendation for this question in the Cleanup topic area:
    PAQ with points refunded

Any objections should be posted here in the next 4 days. After that time, the question will be closed.

marilyng
EE Cleanup Volunteer
Revised...! (Apologies)
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I will leave the following recommendation for this question in the Cleanup topic area:
    Split: madheeswar {http:#14936096} & Bozzie4 {http:#14938156} & wgchapel {http:#15114167}

Any objections should be posted here in the next 4 days. After that time, the question will be closed.

marilyng
EE Cleanup Volunteer
In our case it was the combination between notes en mcafee.
This places a line in te notes.ini which you have to remove.

Open the notes.ini and remove the following line:
EXTMGR_ADDINS=NCExtMgr

This will do the trick!

Dave