ddantes
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MS Works "out of memory" printing error
I am using MS Works 2000 on a system with Windows 2000 Professional SP-4. Recently I installed an HP LaserJet 2840 All-in-One device, connected to the computer via USB. Since then, there has been a problem printing MS Works spreadsheets (.wks) and data bases (.wdb). The spreadsheets print OK after an "out of memory" error appears on the screen. Databases print garbage after the same error message is displayed. However, I also have a network printer (an HP DeskJet) which is associated with the same computer. It continues to print MS Works spreadsheets and databases just fine, with no error message. Any guidance would be appreciated.
ASKER
RobWill: Thank you for letting me know about that. I submitted a support request to HP and described the problem.
ASKER
Upgrading to Works 8 has eliminated the "out of memory" error, so I will withdraw this question. Printing Works spreadsheets still produces single line garbage on multiple pages, and I will take this up with HP. Thank you.
As a workaround, you may be able to print out to a PDF file through the likes of CutePDF (http://cutepdf.com/). If this renders the printed document correctly, you could then get the hardcopy by printing the PDF document.
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ddantes ,
Thanks for the update. Useful information to have.
--Rob
Thanks for the update. Useful information to have.
--Rob
ASKER
Thank you. As I mentioned in my comment dated 9/28, I would like to close this question. It was answered by an HP Support Technician outside of this exchange.
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http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?pnameOID=445197&locale=en_US&taskId=135&prodSeriesId=445194&prodTypeId=18972&swEnvOID=181