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We recently set up two HP Laserjet 5000s on a Windows 2K3 server printing through IP/RAW Port 9100. We're using the HP Laserjet 5000 Postscript driver. We're a mixed OS environment, so we're using WinXP, Mac OS 10.2 - 10.4, OS9.1 and 9.2. We're using the postscript driver because if we use the PCL drivers, OSX can't print to the printers from Acrobat without getting errors.
So anyway, almost everything works okay from all OSes, but when some of the OSX/OS9 machines print graphics from QuarkXpress 4.11, they get 20-30 pages with garbled text at the top of the sheet. This doesn't happen all of the time. Some graphics will print okay, others will get the garbage. I assume the difference is binary/ascii graphics...
The macs are using the HP Laserjet 5000 Series printer description, although they sometimes use a Laserwriter 810 ppd that used to work. There seems to be no difference in the performance with these two ppds. I have also tried switching from Binary to ASCII in the Quark output screen, but there's no difference there either. I've also tried setting up the W2K3 printer queues various different ways (straight IP, LPR, binps, etc) and nothing seems to get rid of the garbles characters.
Any ideas?
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try this:
On the printer, in the I/O menu, set buffer to on, set size to maximum available, increase timeout value to 30 seconds (or higher)
On the server, make sure that spooling is set to "start printing after the last page has spooled"
Still the same result. We've had some big print jobs that go successfully, and some smaller ones that don't. I don't think it's a size issue...
(in fact sometimes a postscript job is rendered as PCL because of header timeouts, maybe you can lock the printers to Postscript)
We have had exactly the same issue with Macs and Ricoh colour printers, and those settings cured it.
However, passing it through the W2K server may be adding to your problems, these were connected directly across the network.
Do these printers have network cards in?
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I don't think its a timeout issue, unless it's timing out in a couple of seconds. The job gets to the printer fairly quickly, it just prints a bunch of gibberish instead of the actual graphics. From everything I can see on the HP and apple websites (and a previous EE post), it has something to do with binary graphics. But none of the solutions I've found have worked for me...
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The only thing that worries me is that the appletalk queue name might be coming from our Ethershare Admin server instead of the printer itself. I'm not sure if when I turn the old server off the queue names might poof out of existence. I guess we'll see when I pull the plug. I would assume if the queue name is coming from the printer config page that it should be set there...
Anyway, I think there was some kind of an issue with the graphics because it was only certain things that gave the garbled characters, but printing via appletalk seems to be an acceptable workaround.
Thanks for the help!
Printers and Scanners
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A printer is a peripheral which makes a persistent human readable representation of graphics or text on paper or similar physical media. Traditional printers are being used more for special purposes, like printing photographs or artwork, and are no longer a must-have peripheral; 3D printing has become an area of intense interest, allowing the creation of physical objects. An image scanner is a device that optically scans images, printed text, handwriting, or an object, and converts it to a digital image. Hand-held scanners, where the device is moved by hand, have evolved from text scanning "wands" to 3D scanners used for industrial design, reverse engineering, test and measurement, orthotics, gaming and other applications.