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Symantec mail security 4.6 on windows 2003 server sp1 running Exchange 2003
Hey I have a question regarding Symantec mail security. I have installed a brand new exchange server into another exchange organization. On this new server I have installed Symantec Mail Security 4.6, all the services are running and everythings looks okai. My problem occurs when I try to launch Syamantec Mail Security Console. The page opens and a Windows authentication box opens. I try to logon with the administrator account I used when installing the software, but nothing happens. After the third time the authencation box dissapears and i get a error message in the IE windows saying:
You are not authorized to view this page
You do not have permission to view this directory or page using the credentials that you supplied.
--------------------------
Please try the following:
Contact the Web site administrator if you believe you should be able to view this directory or page.
Click the Refresh button to try again with different credentials.
HTTP Error 401.1 - Unauthorized: Access is denied due to invalid credentials.
Internet Information Services (IIS)
The admin user are member off SAVFMSE Admins, SAVFMSE Viewers and SMSMSE security groups.
This is kind of critcally since I am about to start moving the mailboxes to the new server.
Anyone got any suggestion.
Regards
Torgeir
You are not authorized to view this page
You do not have permission to view this directory or page using the credentials that you supplied.
--------------------------
Please try the following:
Contact the Web site administrator if you believe you should be able to view this directory or page.
Click the Refresh button to try again with different credentials.
HTTP Error 401.1 - Unauthorized: Access is denied due to invalid credentials.
Internet Information Services (IIS)
The admin user are member off SAVFMSE Admins, SAVFMSE Viewers and SMSMSE security groups.
This is kind of critcally since I am about to start moving the mailboxes to the new server.
Anyone got any suggestion.
Regards
Torgeir
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Hi!
I've checked the knowledgebase on Symantec's site.
According to their database you can have this situation with v. 4.6 in two cases:
1. You have a proxy server specified in the browser settings - the solution is to bypass proxy for local addresses
2. You receive a Windows authentication box when you try to open the Admin Web interface - you have to add the web page to the local intranet sites:
http://service1.symantec.com/support/ent-gate.nsf/7ddbafdcefc1f8a688256f56005d7dc3/c75b2a8c5bc2a8d088257061008043a3?OpenDocument&prod=Symantec%20Mail%20Security&ver=4.6%20for%20Microsoft%20Exchange&pcode=sym_mail_security&src=ent&miniver=sym_mail_security_46_mse&tpre=&prev=&dtype=corp
NetoMeter
I've checked the knowledgebase on Symantec's site.
According to their database you can have this situation with v. 4.6 in two cases:
1. You have a proxy server specified in the browser settings - the solution is to bypass proxy for local addresses
2. You receive a Windows authentication box when you try to open the Admin Web interface - you have to add the web page to the local intranet sites:
http://service1.symantec.com/support/ent-gate.nsf/7ddbafdcefc1f8a688256f56005d7dc3/c75b2a8c5bc2a8d088257061008043a3?OpenDocument&prod=Symantec%20Mail%20Security&ver=4.6%20for%20Microsoft%20Exchange&pcode=sym_mail_security&src=ent&miniver=sym_mail_security_46_mse&tpre=&prev=&dtype=corp
NetoMeter
I have done what symantec said on this issue, but I have still the same problems.
Regards
torgeir
Regards
torgeir
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I have tried to open the management console from other workstations in the domain and the same thing is happening. The authentication box is popping up, and I try logging on with administrator account. The same error message as above appears. I think that the problem in this case have to be something with the IIS.
regards
torgeir
regards
torgeir
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Since this server not yet was in production, i uninstalled exchange and IIS. Reinstalled and voila the symantec mail security worked. I think that IIS was corrupt.
torgeir
torgeir
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Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.